Supervisory Vocational Rehabilitation Counselor

Summary

The incumbent of this position will serve as a Supervisory Vocational Rehabilitation Counselor for the Veteran Readiness and Employment (VR&E) Division in the Boston Regional Office. The position supervises VR&E staff and is responsible for the administration and workflow of the division. The incumbent exercises technical and oversight responsibility for subordinate employees for the VR&E Division.

Duties

• Major Duties: Serves as a first level supervisor for VR&E personnel located at the Boston Regional Office or out based facility, providing advice and guidance on unusual or unprecedented problems.
• Responsible for interviewing and recommending applicants to the VR&E Officer.
• Trains and monitors performance of employees within the unit.
• Prepares performance ratings, assists on preparing divisional reports, and resolves disciplinary and performance problems.
• Assesses the ongoing training needs of employees under supervision.
• Reviews and provides consultation and supervision regarding the most difficult cases using expertise and training.
• Provides quality assurance and contributes to the development of reports such as Strategic Oversight and Analysis Review (SOAR) quarterly reports, congressional and AVA inquiries, and White Papers.
• The SVRC is supervised and accountable to the VR&E officer, with consultation of the Assistant VR&E officer.
• Collects data and prepares accurate reports and analysis as required by the VR&E officer including systematic analysis of operations (SAO's) and reports on special projects.
• Identifies and recommends to the VR&E officer changes needed for improvement of operations or services and acts as directed.
• Prepares a budget for travel funds for employees under their supervision and monitors the use of travel funds.
• Provides technical support and supervision as needed for accomplishing the work of the unit.
• Analyzes, interprets, and enforces the application of laws, regulations, and rules as they affect policies, procedures, and methods of operations.
• Also performs administrative and personnel management functions relative to staff supervised as directed.
• Work Schedule: Full time, Monday through Friday 8:00am-4:30pm Compressed/Flexible Schedule: Available Telework: Yes.
• Ad-hoc telework may be permitted in accordance with agency policy.
• Employees are required to report to their assigned duty station unless telework has been explicitly approved in advance by their supervisor.
• Eligibility for ad-hoc telework may be addressed during the interview process.
• Telework is a discretionary privilege, not a right, and may be granted or denied based on performance, operational needs, and other relevant considerations.
• Approval is not guaranteed and may be changed or revoked at any time.
• Virtual: This is not a virtual position Position Description Title/PD#: Supervisory Vocational Rehabilitation Counselor; 39814A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Required Bargaining Unit: No

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year supervisory probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your supervisory probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S.

Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process.

Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Education

There is no authorized substitution of education, for the specialized experience required at the grade level GS-13.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Leadership – Inspires, motivates, and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors Analysis and Problem Solving – Applies the process of discovery that involves the diagnosis of a problem or issue, identification and gathering of relevant information, formulation and evaluation of alternative solutions or courses of action, and selection or recommendation of the preferred solution or course of action. Planning and Evaluating – Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Communication – Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of ideas.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12983787 Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Required Documents

• To apply for this position, you must provide a complete application package to include the documents detailed below.
• Failure to submit the required documents may result in your application being considered incomplete and you being deemed ineligible.
• It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
• We will not request additional documentation or accept late or missing documents after the announcement has closed.
• Resume, limited to 2-pages, detailing specialized experience and competencies as they relate to this position.
• For each position in your resume, you must specify the start and end dates (month/year) and a description of duties.
• If the position was Federal, you must also indicate the grade level.
• Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.
• Transcript reflecting your master's degree in Vocational Rehabilitation Counseling (or related degree).
• Your transcript must show coursework and the total number of credits earned to include graduation date and degree.
• A diploma is NOT sufficient to determine qualifications.
• Your most recent NON-AWARD/GENERAL ADJUSTMENT SF-50.
• The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).
• Your SF-50 reflecting when you entered your highest grade (e.g., Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
• Additional Documents accepted: Most recent Performance Appraisal (VA Form 0750) CTAP documentation – RIF notice, SF-50 showing VA employee, and performance appraisal.
• Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or CTAP documentation (for displaced VA employees).
• You will not be contacted for additional information.
• SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions at the highest grade held