Supervisory Prosthetic Representative

Summary

The Prosthetic and Sensory Aids Service (PSAS) provides comprehensive support to optimize the health and independence of the Veteran services provided with various settings, including the Veterans Integrated Service (VISN), Inpatient Clinic, Outpatient Clinics, and domiciliaries throughout the United States.

Duties

VA Careers – Prosthetics:

• https://youtube.com/embed/3NUvF5jjErQ Supervising the full range of all phases of prosthetic operations and PSAS’s staff.
• Performs technical, administrative, and analytical prosthetic related assignments for the PSAS.
• Leads projects and project teams on activities related to prosthetic and sensory aid activities.
• Provides supervision, administrative management, and direction to assigned PSAS staff with delegated full administrative and professional responsibility for planning and directing the staff activities for the section or equivalent work unit.
• Serves as a VHA and PSAS representative on local facility committees, workgroups, and teams.
• Keeps the PSAS senior staff aware of outcomes and recommendations to enhance the program.
• Assures compliance with accrediting agency and regulatory requirements.
• Drafts, develops, and implements new local organizational policies, directives, and procedures that are consistent with national policies, procedures, and programs.
• Manages document control, and provides documents to the supervisor for final approval.
• Maintains awareness of VA’s, VHA’s, and PSAS’s requirements regarding The Joint Commission standards of care implementation.
• Keeps abreast of current issues in the health care industry and technological advancements and provides subject-matter expertise to VHA and PSAS’s senior officials as needed.
• Provides training, advice, and guidance related to various PSAS’s administrative functions, including statistics, data analysis, budgeting to include budget execution, contracting, procurement, human resources, logistics/space, equipment, and supplies.
• Oversees the operation of the Prosthetic, Orthotic, optical laboratories, including restorations activities.
• Provides professional and administrative management of an assigned area to include budget execution.
• Supervises staff that serves as an advisor to clinicians regarding selection, prescription, and acquisition of prosthetic devices involving furnishing information on new developments in the field of prosthetics and sources of supply for such devices.
• Interprets prescriptions of clinicians to make certain that proper prosthetic devices are selected.
• Possesses program responsibility for contracting, procurement, PSAS clinical services, customer service/reception, associated with medical, rehabilitative, and durable medical equipment devices, home durable medical equipment delivery and installation.
• Prepares and authorizes purchase orders for a wide variety of prosthetic and orthotic devices.
• Serves as a contract officer representative (COR) for PSAS contracts and chair facility committees and administer benefit programs.
• Monitors contracts for compliance with the statement of work; and receives, analyzes, and completes requests for prosthetic equipment and services.
• Procures materials, supplies, and equipment for inventory; maintains, controls, and issues inventory; and refers veterans to proper clinical area for evaluation.
• Develops tools that allow monitoring of a quality assurance program.
• Oversees PSAS’s contract programs, such as orthotics/prosthetics, home oxygen, durable medical equipment, eyeglasses, and benefit programs, such as home and structural alterations, automobile adaptive equipment, clothing allowance.
• Maintains continuous liaison with manufacturers and dealers of prosthetic supplies, inspecting their facilities and services and participants in the award of prosthetic appliance contracts.
• Oversees programmatic activities for visual or hearing devices, orthotics/prosthetics, assistive technology, and PSAS’s contract development.
• Works in collaboration with supervisor and senior staff to plan, develop, and prepare budget estimates; to develop cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement.
• Identifies and selects national CMS/ Health Care Procedural Coding System (HCPCS) codes are entered for every item purchased through and/or billed to ensure proper reporting.
• Conducts data analysis using the program’s statistical data to prepare various VHA and PSAS reports regarding prosthetics and sensory aids.
• Collaborates with clinical staff and Supply Chain Management to ensure surgical implants are Federal Drug Administration (FDA) approved.
• Collaborates with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues.
• Participates in the department’s public relations activities, i.e. lectures, town halls, and in ­services.
• Work Schedule: Monday-Friday 7:30am-4pm. Telework: Not Available.
• Virtual: This is not a virtual position.
• Functional Statement #: 61390-O.
• Relocation/Recruitment Incentives: Not Authorized.
• Permanent Change of Station (PCS): Not Authorized.

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the “Required Documents” section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

• Resume SF-50/ Notification of Personnel Action Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document.
• This one-page document does not need to be modified and must be uploaded into the two-page restricted ‘Resume’ document upload field.
• Your full resume/CV may be uploaded without page limitation into the ‘Other’ document upload field.
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50’s (current/former Federal employees), etc.
• Cover Letter DD-214/ Statement of Service Disability Letter (VA) Other (1)
• Resume SF-15 SF-50/ Notification of Personnel Action Transcript