Supervisory Production Operations Specialist
Department of Defense
Summary
See below for important information regarding this job.
Duties
- Promotes a full range of services offered by DLA Data Production Operations, including document automation.
- Furnishes expert advice and guidance to customers concerning methods of utilizing and expanding a wide variety of document automation services.
- Serves as a customer advocate for DLA Data Production Operations customers.
- As such, serves as the voice of the customers in recommending services which customers want now or in the future.
- Solves customer problems, deal effectively with customers, and demonstrate effective interpersonal skills in dealing with customers so as to result in satisfied loyal customers.
- Provides technical and administrative supervision to production employees.
- Serves as a technical expert on the latest document automation technologies and services provided by the DLA Document Services.
- Reviews and interprets current, new and revised Congressional and agency regulations and policies.
Education
Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study.
Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school’s definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Required Documents
Prepare the documents below before applying. Always confirm the exact requirements on the official announcement, since they vary by position:
- Each Application Package MUST include: Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages.
- If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
- The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position.
- Must include the work schedule, hours worked per week, dates of employment, and duties performed.
- If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible.
- The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages.
- We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX).
- We do not accept PDF portfolio files.
- Page margins should be 0.5 inches, and font styles must be legible.
- Consider using 14-point size font for titles and 10-point for the main text.
About this role
The Supervisory Production Operations Specialist position with the Department of Defense is based in Norfolk, Virginia. See below for important information regarding this job. The role pays $75,788 to $98,530 per year.
Day to day, the work involves serving as a customer advocate for DLA Data Production Operations customers. The full list of duties, conditions, and required documents appears in the official announcement linked on this page.
Who should apply
Review the announcement's Qualifications section closely, since it defines exactly what federal administrative work experience this Supervisory Production Operations Specialist position requires. It is graded at GS-11, which sets both the pay band and the experience reviewers expect you to document. Match your federal resume directly to the announcement's wording so a reviewer can confirm each requirement in writing. For this Supervisory Production Operations Specialist position with the Department of Defense in Norfolk, Virginia, confirm you meet each requirement before applying.
How competitive it is
The posted pay of $75,788 to $98,530 per year places this in a competitive but attainable range for qualified applicants. Because it is a supervisory or senior position, expect experienced candidates and a strong emphasis on a documented leadership and performance record. Based in Norfolk, Virginia, it competes within that local market, which can mean lighter competition than major metropolitan postings. The announcement closes on July 3, 2026, and federal postings can close early once enough applications arrive, so applying promptly is wise.
This overview is general guidance from Job Army to help you understand the role. Always read the official announcement for exact duties, qualifications, and requirements before applying.
