Supervisory Human Resources Specialist (Worklife and Benefits)

Summary

This is what was sent over- This position serves as Director of the Worklife and Benefits Service (WLB), Office of the Chief Human Capital Officer (OCHCO). The incumbent supervises a team HR professionals responsible for developing and implementing Department-wide policy for WLB programs such as hours of duty, leave administration, health & wellness, telework/remote work, employee assistance, and retirement & benefits.

Duties

• Responsible for the development, dissemination, and maintenance of Department-wide Worklife and Benefits (WLB) policies.
• These include but are not limited to the following: hours of work, alternative work schedules leave administration, health & wellness, and retirement & benefits (e.g., CSRS and FERS Retirement Program; Thrift Savings Plan (TSP) Long Term Care Program; Federal Employees Health Benefits (FEHB); and Federal Employees Group Life Insurance (FEGLI).
• Advises and consults with management at all levels throughout the agency's headquarters and field activities on HR matters and keeps higher level personnel officials informed of key issues, concerns, and potential precedent setting matters.
• Represents the VA on agency committees and work groups.
• Serves as advocate for and promotes a customer focus within the WLB Service and throughout OCHCO.
• Leads or participate on ad hoc projects teams developing major new policies/programs/products that are strategically aligned with the direction of VA's business needs and are expected to contribute to the effective operation of VA's line organizations and toward recognition of VA as an employer of choice.
• Participates in division assignments and efforts, including review of decisions, recommendations, policy, correspondence and other work products which results in the production and delivery of work products and services to the organization's customers.
• Supervises and directs the subordinate staff by assigning and reviewing work, establishing work schedules, selecting/recommending selection of employees for vacancies, evaluating performance, rewarding and disciplining employees, resolving complaints, identifying training needs and scheduling employees for training, and promoting employee engagement across the Service.
• Other duties may be assigned.
• Work Schedule: Monday – Friday, 8:00am – 4:30pm Telework: Available Virtual: This is not a virtual position.
• Position Description/PD#:PD41041-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be serving in a position in Schedule Policy/Career of the excepted service. You will obtain competitive status after two years of service in this position.

Your employment in this position will be at will. Merit Systems Protection Board (MSPB) appeals of adverse actions concerning performance, discipline, and other matters arising under chapters 23, 43, and 75 of title 5, United States Code will not be available to an individual serving in this position. Prohibitions on prohibited personnel practices will be enforced by the Office of General Counsel [or agency equivalent position] and not the Office of Special Counsel.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following Competencies for this position: Customer Service Decision Making Oral Communication Problem Solving Technical Competence Written Communication FSA Competencies Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully.

Errors or omissions may affect your rating or consideration for employment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Area of Consideration: Eligible applicants will be reviewed and referred in the following order: All current, permanent VA Employees in the Office of Chief Human Capital Officer (OCHCO) All other current, permanent VA employees All other applicants (if status) Cut-off Date: This announcement will remain open until the closing date, 06/25/2026. The cut-off date is.

The cut-off date will be used to evaluate candidates for the initial available vacancy. During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Benefits

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee’s credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Required Documents

• To apply for this position, you must provide a complete Application Package which includes: Resume *FOR CURRENT OR FORMAL FEDERAL EMPLOYEES: Please view the 'Current and Former Federal Employees: Validating Time-in-Grade and Eligibility' section below to ensure you are submitting the proper SF-50/s Notification of Personnel Actions.
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).
• You will not be contacted for additional information.
• Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) Other (1) PCS Orders Performance Appraisal Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Failure to submit any of the above required documents applicable to your submission may result in loss of consideration and a rating of ineligible due to an incomplete application package.
• It is the applicant's responsibility to verify that their application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
• We will not contact applicants for additional documentation, nor will we accept late or missing documents after the close of the announcement.
• Current and Former Federal Employees: Validating Time-in-Grade and Eligibility Required document to demonstrate eligibility: Most recent SF-50, Notification of Personnel Action, which for current employees, must be effective the first pay period (01/11/2026 or later) of the current calendar year.
• The SF-50 should note your current position or most recently held position, tenure, type of position occupied (i.e., Excepted or Competitive), grade level and duty location.
• (Text version SF-50s or Request for Personnel Action SF-52s are not acceptable.) Non-GS employees (including Federal Wage System and pay band employees) who do not receive annual pay adjustments in January, must submit a SF-50 dated within one year of the closing date of this announcement.
• Required document/s to demonstrate Time-in-Grade (TIG): TIG requirements apply to applicants who are current Federal employees and have held a GS grade at any time in the past 52 weeks, some former Federal employees applying for reinstatement, and current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
• Applicants who must meet TIG, in addition to their most recent SF-50, must submit: Official SF-50 that shows you hold or held the grade (or a higher grade) for the position you are applying for, or Official SF-50/s that show you held the next lower grade for at least one year for the position you are applying for.
• (Multiple SF-50s may need to be submitted to show this.) Examples of appropriate SF-50s to include (in addition to your most recent SF-50) to meet TIG requirements include: – Within grade increases (WGI) at the highest grade held; or – Promotions to the highest grade held with an effective date that occurred more than one year from the closing date of the JOA; or – SF-50s at the highest grade held with an effective date that occurred more than 1 year from the closing date of the JOA.
• NOTE: Do not submit Award SF-50s (or other SF-50s that do not provide sufficient information to verify time-in-grade.) Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
• IF APPLYING AS A CTAP/ICTAP ELIGIBLE: You must submit the following documentation demonstrating eligibility for CTAP/ICTAP: Resume Agency Reduction in Force notice; Most recent SF-50 noting current position, grade level, and duty location Most recent performance appraisal (must be fully successful or above)