Supervisory Health System Specialist

Summary

This position is responsible for directing the Clinical Operations and Group Practice Service as well as innovating clinical operations planning efforts, development activities to include education, deployment and sustainment of clinical initiatives and cost containment, while working to develop and implement both short and long-term clinical strategic goals, priorities and plans.

The position is located within the VA Eastern Colorado Healthcare System in Aurora, CO.

Duties

Duties include but are not limited to:

• Analytics and Project/Program Management: Strategy development for all patient care services, development and implementation of annual operational objectives and performance targets for clinical performance indicators Collects, measures, and interprets operational and clinical data; identifying problems and organizing teams to develop and implement solutions Effectively communicates findings and proposed recommendations to VA ECHCS Executive Leadership Team and departmental clinical leadership Executes and directs all aspects of data and analytics implementation and delivery including research, plan design, data collection, analysis, interpretation and report development Initiates and leads health care system wide data processes improvements Directs an integrated health care analytics strategy across the enterprise to improve ECHCS’ delivery of care, health outcomes and identify opportunities for clinical performance improvement and new solution development to impact populations served Leverages data insights to optimizes the managed care model/population health management of ECHCS’ managed lives, while predicting future needs for human capital, capital assets, and healthcare strategy Design and development of new data visualizations, dashboards, and other analytical tools to better comprehend and translate health care data for key strategy initiatives and value-based care delivery models Incumbent has overall responsibility of several high-level, healthcare system-wide programs, to include VERA, CDI, RCT, ACGP, Virtual Care, Healthcare Analytics, CACs, which impact clinical efficiencies and key clinical performance indicators Serves as the chairperson of Data Validation and Revenue Optimization: (a) offers managerial expertise and leadership to optimize VERA funding allocation; (b) plans and develop sustainable process improvement strategies for data integrity/validation; and (c) seeks solutions and alternatives to complex health care system clinical operational problems.
• Supervisory Duties Provides supervision to Title 5 and Title 38 employees Oversees the daily operation of the service, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates Resource and Performance Management Coordinates and expands use of all pertinent resources available for patient care, develops extensive community relationships/partnerships with individuals and with health, social and welfare agencies; maintains cooperative relationships with corresponding services at local military installations and other VA facilities Conducts and directs special studies and analyses of complex problems relating to manpower requirements, organizational alignment, and other areas of concern to the clinical service lines.
• Responsible for the coordination, formulation, execution and fiscal management of the budgetary plan for the clinical service lines to ensure that expenditures are in line with the organizational goals and priorities of all clinical operations Evaluates past expenditures, perceives immediate and long-term requirements and their budgetary impact, coordinates staff input and prepares budget requests accordingly Monitors expenditures and proposes reallocation of funds based on shifting facility needs.
• Manages quality assurance practices and ensures improvement activities for all programs in their area and ensures compliance with all applicable accrediting organizational standards.
• Works towards improving economical and efficient performance while delivery high-quality patient services Partners with clinical and other functional leaders to drive cost down, open access comprehensive care, increase quality and encounters by identifying opportunities, designing action plans, developing/tracking key performance indicators and ensuring overall practice satisfaction Participates and leads activities and programs beneficial to the health care system including committees, task forces, investigations and performance improvement teams Assesses and evaluates the impact of new programs or expansion of existing programs, coordinates cost and resource issues with officials in budget and finance and prepare narrative statistical reports.
• Fully responsible for ensuring and maintaining the quality of clinical operations provided at ECHCS Performs other duties as assigned.
• Work Schedule: Full-time; 8:00 AM – 4:30 PM Telework: This position may be authorized for ad-hoc telework.
• Virtual: This is not a virtual position.
• Position Description/PD#: Supervisory Health System Specialist/PD12493-0

Requirements

• You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position.

For more information on the “Who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

• Resume SF-50/ Notification of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50’s (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).
• You will not be contacted for additional information.
• Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certification
• Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50’s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50’s include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50’s at the highest grade held with an effective date more than one year old.
• Veterans’ Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Application for 10 Point Veteran Preference” with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans’ Preference, please visit Feds Hire Vets – Veterans – Job Seekers – Veterans’ Preference.