Social Worker (Program Coordinator)

Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment.

Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Duties

• The Caregiver Support Coordinator for the Program of Comprehensive Assistance for Family Caregivers is a Social Worker, Program Coordinator whose primary responsibilities are to provide clinical evidence-based services and interventions.
• This position requires clinical care in Veteran/caregiver homes, often requiring extensive car travel.
• Major duties include but not limited to: Supports the development of and implementation of policies and procedures for program operation.
• The coordinator programmatic prepares reports, integrating statistics for facility, VISN, and national use.
• Capable of practicing at the advanced level and has specialized knowledge of practice typically related to the adult and geriatric population.
• Travel to and from internal VA and external community outreach events and community agencies.
• Services may be provided in locations that are remote from the Medical Center, with limited or no on-site supervision.
• Current and unrestricted driver’s license is required for the position.
• Provide coverage for the Program of General Caregiver Support Services (PGCSS) as needed or required.
• Develops and implements the PCAFC and ensures compliance and collaboration with local facility and the VA Central Office CSP initiatives.
• Serves as the primary liaison for information on negotiating the complex processes for caregivers, Veterans and families encounter when interacting with government and community agencies.
• Participates in in-person and virtual caregiver support activities in the local community and state to promote and recognize the role of the caregiver.
• Collaborates with VA Public Affairs to establish and maintain access to electronic social networks, supporting promotion of events and resources.
• Collects, analyzes, and reports program data to local management, VISN Lead and the National CSP, Care Management and Social Work Service, Office of Patient Care Services.
• Provides outreach presentations to community social service agencies, military Guard and Reserve units, Veteran Service organizations and other groups on VA caregiver benefits, programs, and services.
• Performs a wide range of services and provides technical assistance to state, local, and private agencies, and universities.
• Technical assistance provided is based on monitoring activities and program reviews, and the development and analysis of information.
• Participates in direct caregiver and Veteran communication to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions.
• Conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress, and social needs as treatment issues.
• Collaborates with other disciplines within the medical center to support care for the Veteran and caregiver.
• Maintains knowledge of and provides referrals to resources, including VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs. expand and maintain caregiver support resources for distribution through the various inpatient/outpatient and specialty clinic settings.
• Complete a comprehensive psychosocial assessment and develop a treatment plan for the veteran in collaboration the veteran, family members and/or decision maker.
• Responsible for the coordination of the referrals of non-institutional services such as HBPC, ADHC/CADHC, home hospice, skilled and non-skilled homecare services in collaboration; also responsible for the coordination of the referrals of institutional placements in Adult Homes, Assisted Living Programs.
• Experienced in making rapid assessments and developing crisis management plans to maintain patient in the home, for admission to acute, short term and/or long-term placements.
• Work Schedule: 8:00am – 4:30pm Monday – FridayTelework: This position is eligible for telework on an Ad- Hoc BasisFinancial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the “Required Documents” section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

• Resume Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document.
• This one-page document does not need to be modified and must be uploaded into the two-page restricted ‘Resume’ document upload field.
• Your full resume/CV may be uploaded without page limitation into the ‘Other’ document upload field.
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50’s (current/former Federal employees), etc.
• Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Professional Certification
• Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans’ Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Application for 10 Point Veteran Preference” with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans’ Preference, please visit Feds Hire Vets – Veterans – Job Seekers – Veterans’ Preference.
• Veterans’ preference does not apply for internal or other current permanent Federal agency employees.