Social Worker – Mental Health Intensive Case Management (MHICM)

Department of Veterans Affairs

Akron, Ohio Full-time $78,764 – $123,893 Closes Jul 6, 2026

Summary

The VA Northeast Ohio Healthcare System is recruiting for a Social Worker within Mental Health Intensive Case Management. The incumbent serves, in the community, those Veterans with severe and persistent mental illness who have frequent or long-term hospitalizations.

Duties

The Social Worker duties include, but are not limited to: Participates in the admission/screening process by interviewing patients and/or other stakeholders and completing intake data collection with purpose of establishing treatment for Severely Mentally Ill (SMI) psychiatric disorders in a case management setting. Participates in or facilitates selected supportive groups related to the treatment of specific SMI psychiatric disorders, conducts individual counseling and other social work privileged functions independently or under supervision as professional license dictates. May conduct psycho educational activities following professionally prepare resource guides. Functions as a primary manager (case manager) for a prescribed number of SMI veterans. This includes preparation and implementation of treatment plans developed in concert with the incumbent’s multidisciplinary team. Completes all NEPEC paperwork within established timeframes for veterans on current caseload. Acts as a liaison between staff, Veteran and stakeholders in the development and review of treatments plans. Provides ongoing assessment of substance abuse issues and refers to appropriate treatment programs as indicated. Participates in periodic review of ongoing treatment of patients under the care of the MHICM team. Provides ongoing documentation of patient’s progress using a behavioral framework using SOAP format where S-subjective input, O behavioral observation, A-clinical assessment, P-collaborative plan. Assists Veterans to (1) adjust to current living situation, (2) explore areas of deficit in activities of daily living, (3) provide and/or arrange skill building educational activities (4) explore areas of psychosocial conflicts or trauma seeking resolution or psychological stability (maintenance) by using a “Recovery Model” based approach. Conducts or assists in carrying out planned QA studies or research projects. VA Careers – Social Work: https://youtube.com/embed/enRhz_ua_UU Total Rewards of a Allied Health Professional Work Schedule: Monday through Friday 8am-4:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Former EDRP participants ineligible to apply for incentive. Contact VISN10HREDRPSLRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more. Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-HOC Virtual: This is not a virtual position. Functional Statement #: 94257A (GS-9) 94258A GS-11 Permanent Change of Station (PCS): Not Authorized

Requirements

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the “Required Documents” section of this announcement. Driver’s License As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes: Resume (when listing previous employment please include month and year). Transcripts with confirmation date For Current Federal employees, your most recent SF-50 that shows title, series, and grade. If you have previously held a higher grade and are applying based on that grade, you must provide a copy of the SF-50 showing you held the higher grade in addition to your last or most recent SF-50 indicating proof of status. Note: Your SF-50 must reflect the grade and step information equivalent to or greater than the grade lower than the position you are applying to. This may not always be your most recent SF-50. You may need to submit more than one SF-50. Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted ‘Resume’ document upload field. Your full resume/CV may be uploaded without page limitation into the ‘Other’ document upload field

About this role

The Social Worker – Mental Health Intensive Case Management (MHICM) position and is based in Akron, Ohio. The VA Northeast Ohio Healthcare System is recruiting for a Social Worker within Mental Health Intensive Case Management.

Day to day, the work involves participates in or facilitates selected supportive groups related to the treatment of specific SMI psychiatric disorders, conducts individual counseling and other social work privileged functions independently or under supervision as professional license dictates. The full list of duties, conditions, and required documents appears in the official announcement linked on this page.

Who should apply

This role calls for United States citizenship, the relevant certifications named in the posting, and a valid driver's license. It is graded at GS-9, which sets both the pay band and the level of experience reviewers expect you to document. Be prepared for physical or medical requirements as part of the hiring process. Match your federal resume directly to the announcement's wording so a reviewer can confirm each requirement in writing. For this Social Worker – Mental Health Intensive Case Management (MHICM) position in Akron, Ohio, confirm you meet each requirement before applying.

How competitive it is

Competitiveness for this Social Worker – Mental Health Intensive Case Management (MHICM) role depends mainly on how closely applicants match the stated qualifications. Based in Akron, Ohio, it competes within that local market, which can mean lighter competition than major metropolitan postings.

This overview is general guidance from Job Army to help you understand the role. Always read the official announcement for exact duties, qualifications, and requirements before applying.

Job Details

Department Department of Veterans Affairs
Job Type Full-time
Location Akron, Ohio
Salary $78,764 – $123,893
Pay Period Per Year
Closing Date Jul 6, 2026
Posted Jun 29, 2026
Source ID CBSR-12996161-26-HM
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