Registered Nurse- Patient Aligned Care Team (PACT) (Knoxville, TN)

Summary

The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) is responsible for providing competent, evidence-based gender-specific care to primary care patients with oversight of licensed vocational nurses/nursing assistants as appropriate to the setting. The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) provides direct Veteran care and care coordination, as it pertains, to Veterans and their care within the Primary Care Department.

Duties

• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) manages assigned panel(s), utilizes registries, and ensures appropriate evaluation and access is provided to patient panels.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) provides health promotion, health education and coaching on wellness, disease prevention, and chronic care management.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and enhance outcomes utilization.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) integrates outpatient nursing knowledge, skills, abilities, and judgment and is self-directed in goal setting for managing complex PACT situations.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) validates understanding of the rationale for care processes and decisions.
• Questions clinical practices for the purpose of providing evidence-based care.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) will demonstrate the ability to cope with and manage competing priorities.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) demonstrates competence in primary care practice and decision-making, deliberate planning, and critical thinking skills.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) independently plans and delivers technically competent care to patients with complex needs in alignment with the ANA Standards of Nursing Practice.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) manages the care of patients, while organizing and prioritizing patient care needs, and ensuring assigned tasks are completed.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) provides and directs others in Veteran/patient driven care that optimizes the patient's experience, satisfaction, and/or safety for a team of patients.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) maintains professional boundaries to protect patient vulnerabilities and act in the best interest of the patient.
• Role models and displays ethical behavior.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) demonstrates knowledge over a wide range of job responsibilities, effectively communicating with individuals and groups to build a strong sense of teamwork and purpose.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) actively contributes to the collaboration process and clearly communicates ideas to promote team success.
• The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) makes meaningful and challenging contributions for the betterment of the work group.
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Pay Scale: NG45 Work Schedule: Full time (rotational) Telework: Not available Virtual: This is not a virtual position.
• Not authorized Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).

Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period.

Complete all application requirements detailed in the “Required Documents” section of this announcement.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully.

Errors or omissions may affect consideration for employment. NOTE: Candidate’s education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy. Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research.

Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

• To apply for this position, you must provide a complete Application Package which includes: Resume Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document.
• This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.
• Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.
• The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position.
• Cover Letter DD-214/ Statement of Service Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certification Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA.
• When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets – Veterans – Job Seekers – Veterans' Preference.