Registered Nurse (Interfacility Care Coordinator)

Summary

The Interfacility Care Coordinator Registered Nurse (RN) in Quality and Patient Safety is responsible for providing leadership in delivering competent, evidence-based care to assigned patients, integrating knowledge, skills, abilities, and judgment and is self-directed in goal setting for managing complex situations. This nurse demonstrates competence in practice, decision-making, deliberate planning, and critical thinking skills.

Duties

• Major Duties of the Registered Nurse – Interfacility Care Coordinator (To include but not limited to): Monitors program delivery of critical medical, technical, and program support necessary for patient management, care coordination, and interfacility collaboration for remote and outpatient settings.
• Consistently conducts and reviews coordination of telehealth and face-to-face care between VA locations and ensures that Veterans, family members, and caregivers receive the most appropriate options and services to meet their complex health care needs.
• Provides leadership in collaborating between ordering or referring VA providers and specialty care services.
• Ensures that systems are in place and used to triage consults and referrals and confirm the appropriate care is requested and all necessary pre work and tests are completed.
• Leads in the program implementation and coordinating transition of care between services or locations, to minimize fragmentation of healthcare delivery, and optimize quality of patient and family outcomes in a cost-effective manner.
• Utilizes telephone triage, creates professional assessment and Page 1 Functional Statement: Nurse I Level 3 plan, expedites delivery of multiple health care services, and advocates for holistic care through patient patient/family education and provider interaction to meet patient care needs.
• Validates understanding of the rationale for care processes and decisions, questions clinical practices for the purpose of providing evidence-based care and demonstrates the ability to cope with and manage competing priorities.
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Days; 7:30am – 4:00pm, Monday to Friday, subject to change based on the needs of the facility.
• Telework: Available Virtual: This is not a virtual position.
• Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Conditions of employment include:

• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.

Required Documents

Prepare the documents below before applying. Always confirm the exact requirements on the official announcement, since they vary by position:

• Part-Time Experience: Part-time experience is creditable according to its relationship to a full-time workweek.
• For example, if you are employed 20 hours per week, or on a half time basis, would receive one full-time workweek of credit for each two weeks of service.
• Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document.
• This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.
• Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.
• Cover Letter DD-214/ Statement of Service Disability Letter (VA) License CV/Resume Performance Appraisal Professional Certification Resume SF-15 SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Eligibility): Most recent SF-50 if you are a current or former Federal employee Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old.
• Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA.
• When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.