Pc Technician
Department of the Navy
Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Duties
- Independently installs and maintains computer related hardware and software and troubleshoots system problems in support of various Semper Fit & Exchange Services application programs that affect accuracy, reliability, acceptability and timeliness of final work products.
- Provides analysis and troubleshooting support to users and supports IT Specialists in program analysis, design, development, testing and implementation for applications.
- Installs, maintains and troubleshoots PC / LAN hardware to include: CPU's, monitors, printers, LAN cabling, modems, laptops, switches, hubs, UPS¿s, keyboards, mice and other hardware devices.
- Provides analysis and troubleshooting support to users, staff and field personnel on PC / LAN software to include: MS Windows, Outlook, MS Office, VPNs, Dialup and other software applications.
- Maintains and tracks asset inventories.
- Maintains and tracks software library.
- Creates and maintains Standard Operating Procedures documentation and how to guides.
- Maintains and updates call center ticket tracking software knowledge base and other related documentation.
- Creates and administers Active Directory user and email accounts.
- Provides end user PC / LAN hardware and software support through telephone, email and desk side support utilizing a call center ticket request.
- Creates and maintains image library.
- Unpacks, configures and deploys PCs.
- Installs and configures Blackberry and other PDA's.
- Maintains and distributes mobile computing library.
- Maintains and distributes projectors.
- Provides backup and restores operations on user directories.
- Maintains and supports printers.
- Initiates contact with internal support groups, commands, field personnel, outside vendors and others for problem identification and resolution.
- Provides World Class Customer Service with an emphasis on courtesy.
- Assists customers and communicates positively in a friendly manner.
- Asks questions to determine, verify and solve problems.
- Checks for satisfaction on the quality of goods and services.
- Takes action to solve problems quickly.
- Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
- Adheres to safety regulations and standards.
- Observes safe work procedures.
- Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
- Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
- May work a fluctuating work schedule to complete work assignments outside of the typical workweek and work hours in a 365-day, 24-hour, 7 day a week, rotating shift environment.
- This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45 lbs. with assistance.
Requirements
EVALUATIONS:
How You Will Be Evaluated
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Benefits
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Required Documents
Varies – Review “OTHER INFORMATION”
About this role
The Pc Technician position with the Department of the Navy is based in Quantico, Virginia. Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The role pays $45,000 to $55,000 per year.
Day to day, the work involves independently installs and maintains computer related hardware and software and troubleshoots system problems in support of various Semper Fit & Exchange Services application programs that affect accuracy, reliability, acceptability and timeliness of final work products. The full list of duties, conditions, and required documents appears in the official announcement linked on this page.
Who should apply
Review the announcement's Qualifications section closely, since it defines exactly what federal service experience this Pc Technician position requires. Match your federal resume directly to the announcement's wording so a reviewer can confirm each requirement in writing. For this Pc Technician position with the Department of the Navy in Quantico, Virginia, confirm you meet each requirement before applying.
How competitive it is
The posted pay of $45,000 to $55,000 per year places this in a competitive but attainable range for qualified applicants. Based in Quantico, Virginia, it competes within that local market, which can mean lighter competition than major metropolitan postings. The announcement closes on June 30, 2026, and federal postings can close early once enough applications arrive, so applying promptly is wise.
This overview is general guidance from Job Army to help you understand the role. Always read the official announcement for exact duties, qualifications, and requirements before applying.