Military Service Coordinator

Summary

This position is located in a Department of Veterans Affairs (VARO), Pre-Discharge Program Team. The Military Services Coordinator (MSC) is an integral part of the Pre-Discharge Program Team that serves as a case manager in the Integrated Disability Evaluation System at military facilities. The MSC performs liaison activities with the Command, Military and Family Readiness Center, Transition Assistance Program, and service organization staff while coordinating with the Team Coach.

Duties

• Specific duties include:
• Explains benefits programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, & inputs data necessary to properly develop claims Conducts thorough Service
• Treatment records reviews to ensure appropriate disabilities are included on
• VA claim forms
• Serves as intake specialist ensuring compensation and pension claims are received, established, exams ordered, developed and properly routed for processing
• Maintain excellent rapport with community partners, Veterans service organizations, peers, VARO staff and the
• Veterans in the community
• Demonstrates ability to work independently, adjust to changing work schedules and locations and to handle differences in opinions in a businesslike fashion
• Maintain professional, positive and helpful relationships with customers by exercising tact, diplomacy and cooperation with all VBA partners
• Consistently and conscientiously exercise sound and equitable judgement in applying stated laws, regulations, policies and procedures to ensure dissemination of accurate information
• Use office automation software such a word processing, presentation software and spreadsheet programs to create reports, presentations and similar documents Work Schedule: Full Time, Monday
• Friday, 7:00 am
• 4:30 pm Compressed/Flexible: Available Telework: Yes
• This position is eligible for situational (ad hoc) telework only.
• The selectee is required to report to the official duty station each scheduled workday.
• Telework may be approved only on a case-by-case basis with supervisory approval.
• Routine or recurring telework is not authorized for this position.
• Virtual: This is not a virtual position.
• Position Description/PD#: Military Service Coordinator; PD39669A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

• As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the
• Agency; whether your continued employment would advance organizational goals of the
• Agency or the
• Government; and whether your continued employment would advance the efficiency of
• Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• You must be a U.S.
• Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Required Documents

• To apply for this position, you must provide a complete Application Package to include the documents detailed below.
• Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement.
• Your resume and supporting documentation will be verified.
• Failure to submit the documents as specified may result in loss of consideration for this job announcement.
• Resume: Contact Information: Name and how best to contact you, including email address and phone number Relevant Work Experience: For each relevant work experience, make sure you include:
• Job Title and
• Employer (including series and grade for any Federal positions)
• Start and end dates with month/year (e.g., 05/2019
• 08/2022) The number of hours you worked per week Ensure work experience descriptions are aligned with the job announcement and address all required qualifications.
• Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement Education/Certification/ Licensure: When relevant or required for the position, include your possession of education/ certification/license and provide any
• Required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses Education information should include:
• Name of school/institution Completion date Degree type Cumulative
• Grade point average (GPA) Optional
• Details: When relevant, include: Current Security Clearance Job-related training Language skills
• Organizations and affiliations Professional publications
• Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.) Current Federal
• Employees: Your most recent
• APPOINTMENT SF-50. The most recent 1XX or 5XX SF-50 proving status. This
• SF-50 should identify your appointing legal authority, position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). Your
• SF-50 reflecting when you entered your highest grade and step (e.g., Within Grade
• Increase, Promotion, Appointment, etc.) in order to verify time-in-grade requirements. Current
• VBA Employees: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent appointment
• SF-50 and an
• SF-50 that reflects when you entered your highest grade and step as described above. [remove if internal facility
• ONLY posting] Additional
• Documents accepted: Most recent Performance
• Appraisal (VA Form 0750) Award SF-50s CTAP documentation
• RIF notice, SF-50 showing VA employee, and performance appraisal Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.