Lead Food Operator NF-02 RFT (Local Commuting Area Only)

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

• SUMMARY OF DUTIES: Assists and monitors the operation and control of a food service activity or assigned food service area.
• Assists in determining equipment and activity maintenance requirements and accomplishing required maintenance and replacement of property or equipment.
• Assists in the procurement of required supplies such as food merchandise, paper goods and cleaning supplies.
• Maintains and enforces security of funds, merchandise, supplies, equipment and property in accordance with policies and procedures.
• Responsible for the issue, receipt, safekeeping, deposit and accountability of funds.
• Completes daily and monthly financial reports and daily cost of goods and labor.
• Makes unscheduled cash counts.
• Prepares reports of significant occurrences during the shift.
• Assures patron satisfaction by resolving complaints and other customer issues.
• Inspects and secures facility at the beginning/end of the shift.
• May have keyholder responsibility.
• May plan and schedule daily service menus for activities and events.
• May assist in preparing work schedules, assigning work, and conducting training.
• May provide recommendations for employee performance appraisals, promotions and disciplinary actions.
• Ensures compliance with fire, safety, sanitation and security regulations.
• Provides World Class Customer Service with an emphasis on courtesy.
• Assists customers and communicates positively in a friendly manner.
• Acknowledges customers, smiles and makes eye contact.
• Asks questions to determine, verify and solve problems.
• Checks for satisfaction on the quality of goods and services.
• Takes action to solve problems quickly.
• Alerts the higher level supervisor, or proper point of contact for help when problems arise.
• Adheres to safety regulations and standards.
• Uses required safety equipment, and observes safe work procedures.
• Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
• Performs other related duties as assigned.

Requirements

EVALUATIONS:

Benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

Required Documents

This position requires a complete application package. This usually includes your resume and any documents named in the official announcement, such as transcripts, an SF-50, or a DD-214 where applicable. Review the announcement for the exact list before applying.