Human Resource Specialist (Workers’ Compensation Program Specialist)

Summary

The position serves as a Workers¿ Compensation Specialist within Human Resource Management, Office of Compensation, Benefits Strategy and WorkLife (AHB), in the Workers’ Compensation Division (AHB-300). The incumbent provides technical expertise, analysis, and guidance in providing Federal Workers’ Compensation support services to the U.S. Department of Transportation (DOT).

Duties

• Incumbent serves as a workers' compensation program specialist tasked with working on challenging case management activities and program management assignments.
• Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional.
• Applies experience and comprehensive knowledge applicable to his/her discipline to plan and conduct functional activities for projects/programs.
• Assignments frequently require knowledge and experience working across functional and/or organizational lines.
• Typical assignments include; independently reviewing national program issues, recommending policy and procedures to senior level staff, performing comprehensive case management of OWCP claims, and providing sound advice and guidance to managers, supervisors, and employees.
• The division manages all workers' compensation claims DOT-wide, and provides comprehensive/expert guidance and direction to both internal and external customers.
• Independently plans time.
• Identifies, plans, and organizes available resources to accomplish projects/programs/activities.
• Makes optimal use of resources to complete activities within established schedules.
• The incumbent ensures that program management is in accordance with government regulations and procedures and in a manner consistent with all DOL, DOT, FAA, and AHR performance targets and metrics.
• Established policies/procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or develop new approaches.
• Assignments regularly require interpretations of internal and external policies and extrapolations from precedents.
• Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional.
• Develops and recommends approaches to address current and anticipated problems and issues.
• Work is reviewed rarely, typically though status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities.

Requirements

We are not accepting applications from noncitizens.

Education

Education cannot be substituted for experience.

Required Documents

• Only supplemental documentation (e.g. transcript, certifications, SF-50, and/or veterans' documentation) will be accepted in combination with your on-line application or faxed to 202-267-7032.
• These documents must be uploaded on faxed or before the closing date of the announcement.
• All submitted documents must reference the announcement number.
• For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.
• Failure to submit all required documents by the closing date will result in a finding of ineligible.
• We are not responsible for incomplete, illegible or missing documents.
• Please DO NOT email your application documents.
• We cannot accept documents received via the email system.
• Documents sent via email will NOT receive consideration.
• Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within
• 120 days you are expected to be discharged or released from active duty service under honorable conditions.
• If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15.
• Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement.
• If you fail to submit documentation, you will be assessed as a non-veteran.
• If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference.
• Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement.
• If you fail to submit documentation, you will be assessed as a non-veteran.
• Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active
• Duty service under honorable conditions and your application shows that you have the required service.
• Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general.
• If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
• If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).