Health System Specialist (Executive Assistant to Associate Director Patient Care Services)

Summary

The Health Systems Specialist reports directly to the Associate Director of Patient Care Services / Nurse Executive (ADPCS/NE) and ELT member. This position assumes the lead responsibility related to operations management, business process coordination data analysis and reporting for Patient Care Services.

Duties

Major duties include:

• Executive level administrative advisor and expert analyst who has full responsibility for administrative decision making and implementation which directly contribute to the administrative management of an integrated health care delivery system.
• Initiates and manages projects in programmatic areas and lead interdisciplinary groups, both clinical and administrative staff that result in significant and sustained contributions and success of the healthcare system.
• Implements long and short-term plans, policies and procedures, assuring that programs are integrated in order to support operational efficiencies and strategic priorities.
• Part of the highest organizational echelon of the healthcare system and has authority over and responsibility for, the daily operation of activities taking place within Patient Care Services and is the administrative authority for providing oversight, accountability and consistency for all nursing practice and programs within VA Central California Health Care System.
• Works across service lines and with a variety of representatives located throughout the different venues of VACCHCS.
• Develops the need for and maintains oversight of currently available resources.
• Responsible for highly complex analytical tasks such as acquiring, tracking, and analyzing data integral to the successful management of the ADPCS/NE purview.
• Analyzes and interprets vast amounts of technical data, reports and activities, which is accomplished through the retrieval, compilation and interpretation of raw data of which includes year-end reports such as Veteran Equitable Resource Allocation (VERA) data, overtime usage, Bed Management System, RN turnover rate, nurse compensation disparity, nursing staffing models, patient-nurse care ratios.
• Provides program direction to services, which includes continuing review and evaluation of clinical and administrative operations, policies and procedures to achieve efficiency, balance and coordination among the facility programs and services.
• Analyzes new or amended legislation, and develops policy covering programs, activities, or functions for Patient Care Services and nursing staff throughout the medical center.
• Develops reports, business plans and presentations for the healthcare system.
• Develops and compiles final reports, including comprehensive analyses; notes discrepancies and planned initiatives for effecting curative actions.
• Manages procurement and contracting activities for the assigned service(s).
• Plans and executes customer service concepts and works with internal and external customers, as appropriate, to enhance customer satisfaction.
• Serves as the primary service recovery program liaison for the Office of the Associate Director of Patient Care Services/ Nurse Executive.
• Work Schedule: Monday – Friday, 8:00am – 4:30pm Virtual: This is not a virtual position.
• Position Description/PD#: Health System Specialist (Executive Assistant to Associate Director Patient Care Services)/PD01497O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position.

For more information on the “Who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

• Resume SF-50/ Notification of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50’s (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).
• You will not be contacted for additional information.
• Cover Letter License Other (1) Professional Certification
• Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50’s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50’s include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50’s at the highest grade held with an effective date more than one year old.
• Veterans’ Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Application for 10 Point Veteran Preference” with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans’ Preference, please visit Feds Hire Vets – Veterans – Job Seekers – Veterans’ Preference.