Food Service Worker Supervisor

Summary

This position is located at the Omaha, Ne VA Medical Center within the Nutrition & Food Services and serves as the primary shift supervisor and will be directly responsible for the supervision of all food service activities and coordinates the activities of the Food Service Workers in the different elements of the Food Service Section.

Duties

• This position serves as the primary shift supervisor and will be directly responsible for the supervision of all food service activities and coordinates the activities of the Food Service Workers in the different elements of the Food Service Section.
• Major duties and responsibilities include: Supervising all areas of food production and service, including food preparation, nourishment, tray delivery/retrieval, and addressing food service issues on patient wards.
• Receiving and inspecting deliveries while requisitioning supplies needed for efficient food service operations.
• Maintaining inventory of food service supplies and equipment.
• Directing and ensuring completion of subordinate tasks to meet meal service schedules and assigning work requirements.
• Preparing, documenting, and discussing employee performance ratings, competencies, and work-related issues.
• Monitoring and recording employee attendance, tardiness, and providing guidance or adjusting assignments as needed.
• Establishing operational priorities and making necessary adjustments, especially in emergency situations.
• Defining and upholding standards for quality and quantity in food production and service.
• Overseeing and maintaining overall sanitation standards throughout the department.
• Conducting quality assurance monitors, sanitation reviews, and ensuring proper procedures are followed.
• Completing required assignments, records, cold prep sheets, and temperature logs.
• Coordinating and communicating regularly with ward personnel and multidisciplinary team members to resolve food service concerns and assure tray delivery/retrieval.
• Training and providing ongoing instruction for employees in food service techniques, safety, and equipment care.
• Guiding and assisting lower-grade employees with tray assembly, diet modifications, and decision-making.
• Promoting and modeling exceptional customer service and carrying out additional related duties as assigned.
• Work Schedule: Full-Time, 6:00am to 2:30pm, rotating days off, occasional weekend and holiday coverage.
• Compressed/Flexible Schedule: Not Authorized.
• /PD#: Food service Worker Supervisor/PD99816S.
• Critical Skills Incentive (CSI): Not Approved.
• Relocation/Recruitment Incentives: Not authorized.
• Supervisory Probationary Period: This position will be required to serve a 1-year probationary period for new Supervisors.
• The VA has adopted Core Values and Characteristics that apply universally across the Department.
• The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.
• The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").As a VA professional, your opportunities are endless.
• With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers.
• This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest.
• As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.
• This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.
• This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Pre-employment physical required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not Real Id compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

There’s no Educational Substitution.

Required Documents

This position requires a complete application package. This usually includes your resume and any documents named in the official announcement, such as transcripts, an Sf-50, or a Dd-214 where applicable. Review the announcement for the exact list before applying.