Concessions Management Specialist

Summary

This position is located within the Department of the Interior, National Park Service, Christiansted Natl Hist Site, CHRISTIANSTED, VIRGIN Islands. The purpose of this position is to perform analytical and operational work in support of the Commercial Services Program

Duties

• The major duties of the Concessions Management Specialist position include, but are not limited to, the following:
• Applies relevant laws, regulations, policies, and contract provisions to ensure compliance by commercial service operations, including communicating changes to stakeholders and upholding ethical standards throughout contracting processes.
• Participates in commercial services planning, including developing prospectuses for concession contracts, assisting in contract and program development, and evaluating commercial service proposals to ensure alignment with park goals and requirements.
• Conducts comprehensive monitoring and evaluation activities, including reviewing reports and conducting site visits to ensure compliance with contract terms, Park
• Service regulations, and environmental management requirements, while assisting in the development of Annual Overall
• Collects, analyzes, and monitors concessioners' performance data, assisting in studies and analyses related to commercial services, while providing customer service and collaborating with park stakeholders to address inquiries, complaints, and operational issues.
• Maintains awareness of economic trends, oversees concessioner operations, ensures compliance with financial obligations, and assists in negotiations and asset management within the park.
• Duties will be developmental in nature when filled below the full performance level.

Requirements

• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Complete the initial online assessment and USAHire Assessment, if required.
• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required.
• You will be required to submit a Motor Vehicle Operator's License and Driving Record.
• You must also submit (within a
• State sealed envelope or submitted directly by the
• State authorities), and at your own expense, all certified driving records from all
• States that disclose all valid driver's licenses, whether current or past, possessed by you.
• You will be required to wear a uniform and comply with the National Park Service uniform standards.
• A uniform allowance will be provided.
• You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
• You may be required to travel overnight away from home up to 01 nights per month.
• You must obtain a government charge card for travel purposes.
• You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
• At the GS-11
• The position to which you will be appointed is subject to a financial disclosure reporting requirement and you will be required to complete a new entrant Confidential Financial Disclosure
• Report (OGE Form 450) within 30 days of your appointment.
• Period: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. *Additional
• Requirements located under qualifications

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Required Documents

• The following documents are required and must be submitted by 11:59 PM (EST) on 07/17/2026: Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate
• Hours worked per week.
• If military or civilian, please include your rank and/or grade.Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted.
• The minimum font size is 10-point for all body text.
• Headers may be slightly larger but must remain legible.
• All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression.
• Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications A complete Occupational Questionnaire Other Supporting
• Documents, if applicable, such as: Veterans Preference Documentation: If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15.
• If you don't have your DD-214, you may request it after discharge from the National Archives.
• If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of
• Discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
• If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15.
• You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
• If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
• College transcripts, if qualifying based on education.
• Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area.
• You must include:
• Proof you are a displaced
• Federal employee, e.g., RIF Separation
• Notice, Notice of Proposed
• Removal, etc; 2)
• SF-50s (Notifications of Personnel
• Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus
• Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials
• You must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.