Administrative Support Assistant (CYS) (Developmental) NF-02/03

Summary

This position is located at the School Age Center in Landstuhl, Germany. Morale Welfare and Recreation Child and Youth Services (CYS) Employee Childcare Fee applicable to employees working at least 15 hours per week: First Child: 100% childcare fee discount (all CYS employees) Second and Subsequent Child: 25% childcare fee discount (all CYS employees) Incentives and Bonuses Incentives will not be paid.

Duties

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

How You Will Be Evaluated

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions – missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement.

This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you’re tentatively qualified, we’ll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

Note: If it’s later found that qualifications or experience were overstated, it may affect your consideration for the position – so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status.

These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Preference 1 Spouse Employment Preference (SEP) NAF Preference 2 Involuntarily Separated From the Military (ISMP) NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY) NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility question carefully and provide the required documentation.

Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you’ll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense’s overall mission.

We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you’ll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan.

Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Required Documents

• About Your
• Resume Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement.
• Your resume must be 5 megabytes (MB) or less.
• We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
• Click this link for more tips: https://help.usajobs.gov/faq/application/documents/resume/page-limit.
• Please do not include photographs, personal images or other inappropriate content in your application materials.
• Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.
• Required Documents Required documents may vary based on the requirements for the position.
• The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
• Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• Cover Letter DD-214/ Statement of Service Disability Letter (VA) DA 3434 or equivalent References or letters of recommendations PCS Orders Proof of Marriage Status Resume