Administrative Officer
Department of Veterans Affairs
Summary
The Administrative Officer directs and performs program management functions that include but are not limited to administration, budget and finance, management and program analysis, office support services, document control, logistics, contract management, space planning, program development, and collaboration with Reusable Medical Devices (RMD) and administrative services within the healthcare system, and a variety of related administrative matters in support of a medical facility.
Duties
- Major duties include, but not limited to: Serves as the Administrative Officer for the SPS department, supporting daily operations and management decisions.
- Develops and implements methods to measure productivity and improve service efficiency.
- Recommends ways to increase output while maintaining community standards and quality of care.
- Advises leadership on administrative management issues and their impact on operations.
- Assists with evaluating and implementing office automation and other efficiency tools.
- Coordinates short- and long-range planning for SPS with department leadership.
- Helps develop written proposals for new programs and services.
- Collects and analyzes data to identify program needs and support planning efforts.
- Prepares budget estimates for supplies, staff, and equipment.
- Conducts cost analyses for proposed programs and compares them to current service methods.
- Evaluates the potential impact of proposed programs on hospital reimbursement.
- Prepares or coordinates SPS annual reports with input from leadership.
- Compiles information on service accomplishments, goals, objectives, trends, and performance measures.
- Tracks survey findings, action items, quality assurance activities, and recommendations for improvement.
- Supports routine administration of quality and productivity programs.
- Helps develop short- and long-range goals related to quality assurance.
- Generates required reports for managers and external organizations.
- Work Schedule: Monday
- Friday, 7:30am to 4:00pm (Subject to change based on the needs of the Agency).
- Virtual: This is not a virtual position.
- Position Description/PD#: Administrative Officer/PD047870 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- You must be a U.S.
- Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- In addition to the application and questionnaire, this position requires an online assessment.
- The online assessment measures critical general competencies required to perform the job.
- Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- The work is sedentary.
- It occasionally requires carrying of items up to 50 lbs., walking, standing, and bending.
- No special physical qualifications are required.
- A pre-placement physical examination is not required.
- Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of
- Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the
- Government; and whether your continued employment would advance the efficiency of the
- Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Required Documents
- To apply for this position, you must provide a complete Application Package which includes:
- The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former
- Federal employees), documentation to support Veterans
- Preference claims, or
- ICTAP/CTAP documentation (for displaced
- Federal employees). You will not be contacted for additional information. Cover Letter Other (1) Performance Appraisal Resume Separation Notice (RIF)
- SF-50/ Notification of Personnel Action Transcript
- SF-50, Notification of Personnel
- Action (if applicable for Time in Grade and/or
- Eligibility): Most recent
- SF-50 if you are a current or former Federal employee An
- SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent
- SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional
- SF-50 that clearly demonstrates one-year time-in-grade
- Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Examples of appropriate
- SF-50's include: Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old. Veterans' Preference: When applying for Federal Jobs, eligible
- Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor
- Preference (SSP) in the questionnaire. You must provide a legible copy of your
- DD214(s) which shows dates and character of service (honorable, general, etc.).
- If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable,
- General, etc.), and dates of impending separation.
- Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible
- Veterans) must also submit an
- SF-15 "Application for 10 Point Veteran
- Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on
- Veterans' Preference, please visit Feds Hire Vets
- Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
- It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
- Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
- Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
- HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
- HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.
- VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.
- HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected
- To perform any or all of their work at these facilities.
- HPTs may be paid or unpaid and include residents, interns, fellows and students.
- HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
- Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.
- The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
- Management may use any one or any combination of these methods to fill the position.
About this role
The Administrative Officer position and is based in Little Rock, Arkansas. The Administrative Officer directs and performs program management functions that include but are not limited to administration, budget and finance, management and program analysis, office support services, document control, logistics, contract management, space planning, program development, and collaboration with Reusable Medical Devices (RMD) and administrative services within the healthcare system, and a variety of related administrative matters in support of a medical facility.
Day to day, the work involves major duties include, but not limited to: Serves as the Administrative Officer for the SPS department, supporting daily operations and management decisions. The full list of duties, conditions, and required documents appears in the official announcement linked on this page.
Who should apply
This role calls for United States citizenship, the relevant certifications named in the posting, and a valid driver's license. Be prepared for physical or medical requirements as part of the hiring process. Match your federal resume directly to the announcement's wording so a reviewer can confirm each requirement in writing. For this Administrative Officer position in Little Rock, Arkansas, confirm you meet each requirement before applying.
How competitive it is
Competitiveness for this Administrative Officer role depends mainly on how closely applicants match the stated qualifications. Based in Little Rock, Arkansas, it competes within that local market, which can mean lighter competition than major metropolitan postings.
This overview is general guidance from Job Army to help you understand the role. Always read the official announcement for exact duties, qualifications, and requirements before applying.
