Management Analyst (Director’s Office)
Department of Veterans Affairs
Summary
The position serves as a Management Analyst in the Office of the Director. Develops recommendations for program officials and supervisors and strives to have viable recommendations accepted by operating components. Recommendations include development of new or modified work methods, procedural changes, systems variations, and acceptance of new technology developments.
Duties
- Typical duties include, but are not limited to: Reviews and studies laws, VA administrative issues and special instructions to determine their effect on organizational alignment, work methods and procedures, application of work measurement, work simplifications, documentation of essential
- Records, and flow of communications to determine the need for new or revised local policies, procedures or controls, and to coordinate these determinations with operation officials concerned.
- Conducts comprehensive Manpower Utilization Surveys.
- Ingenuity, original thinking, inventiveness, and independent judgment are required to arrive at clear-cut determinations as to whether manpower, material, and funds are being used to the optimum.
- These surveys require the application of special skills involving auditing, reviewing, and analyzing and interpreting controlling laws, regulations, and procedures, as implemented by various manuals and publications.
- Develops and composes Regional Office publications governing station management policies and procedures as assigned.
- Participates in the planning of Regional Office space acquisition and alterations.
- Assists management in developing budget estimates by referring to prior year data, compiling information and completing the various documents for the station budget plan.
- Prepares fund distribution and informs management officials of these allocations.
- Observes fund usage and makes revisions as needs, priorities, etc., occur.
- Consults with the Director/ Assistant Director on these matters.
- Responds to inquiries from Congressional, Central Office, other Federal Agencies and news media personnel regarding current VA benefits and application procedures.
- Monitors, interprets and analyzes data available through VBMS, EPR, WATRS, Tableau, WIT, and other systems to validate correct reporting, analyze trends and to suggest improvements in managerial and operational effectiveness.
- Prepares and interprets the statistical data for Quarterly Management briefings, site visits, Trip Packs, and other reports.
- Coordinates the reports control system to ensure completed, accurate and timely submission of all reports.
- Provides support to divisional management on significant issues that include, but are not limited to; policies, Division goals and objectives, internal controls, and the preparation of priority reports to the
- Director, VA Central
- Reviews all new directives from all sources and advises the Director's Office regarding the impact on Division programs and how to implement the new requirements.
- Reviews existing circulars, directives, and other publications to assure that they comply with applicable Division, Regional Office, VBA and VA policies and procedures.
- Serves on station committees as assigned.
- Is assigned other related duties which involve committee and special project assignments.
- Completes, with minimum of supervision, ad hoc assignments as required.
- These frequently are of a general, unstructured, but priority nature.
- Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- Selection at a lower grade level does not guarantee promotion to the full performance level.
- The full performance level of this position is GS
- 12. Work Schedule: Monday
- Friday 8:00 am
- 4:30 pm Compressed/Flexible: Available Telework: Yes
- This position is eligible for situational (ad hoc) telework only.
- The selectee is required to report to the official duty station each scheduled workday.
- Telework may be approved only on a case-by-case basis with supervisory approval.
- Routine or recurring telework is not authorized for this position.
- Virtual: This is not a virtual position.
- Position Description/PD#: Management Analyst (Director's Office) GS-09: 40320A, GS-11: 40319A, GS-12: 40318A Relocation/Recruitment Incentives: Not Authorized.
- Financial Disclosure Report: Not required.
- Bargaining Unit: No
Requirements
- As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
- In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and
- Whether your continued employment would advance the efficiency of the Federal service.
- Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- Additional Conditions of Employment are as follows:
- You must be a
- U.S. Citizen to apply for this job Selective Service
- Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective
- May 7, 2025, driver's licenses or state-issued identification cards that are not
- REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
Required Documents
- To apply for this position, you must provide a complete Application Package to include the documents detailed below.
- Failure to submit the required documents may result in your application being considered incomplete and you being deemed ineligible.
- It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
- We will not request additional documentation or accept late or missing documents after the announcement has closed.
- Resume, limited to 2-pages, detailing specialized experience and competencies as they relate to this position.
- For each position in your resume, you must specify the start and end dates (month/year) and a description of duties.
- If the position was Federal, you should also indicate the grade level.
- Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
- Your most recent NON-AWARD SF-50.
- The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
- Your SF-50 reflecting when you entered your highest grade (e.g.
- Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
- Transcript if you are using education to qualify.
- Your transcript must show coursework and the total number of credits earned to include graduation date and degree.
- A diploma is NOT sufficient to determine qualifications.
- The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
- Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support
- Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).
- You will not be contacted for additional information.
- Most recent Performance Appraisal (VA Form 0750) Award SF-50s Documentation to be considered under non-competitive eligibility (if applicable) such as a member-4 DD-214, civil service preference letter, or Schedule A letter.
- RIF notice, SF-50 showing VA employee, and performance appraisal SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your
- Time-in-grade eligibility must be submitted with your application materials.
- If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
- In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.
About this role
The Management Analyst (Director's Office) position and is based in Winston-Salem, North Carolina. The position serves as a Management Analyst in the Office of the Director.
Day to day, the work involves ingenuity, original thinking, inventiveness, and independent judgment are required to arrive at clear-cut determinations as to whether manpower, material, and funds are being used to the optimum. The full list of duties, conditions, and required documents appears in the official announcement linked on this page.
Who should apply
This role calls for United States citizenship, the relevant certifications named in the posting, and a valid driver's license. It is graded at GS-09, which sets both the pay band and the level of experience reviewers expect you to document. Match your federal resume directly to the announcement's wording so a reviewer can confirm each requirement in writing. For this Management Analyst (Director's Office) position in Winston-Salem, North Carolina, confirm you meet each requirement before applying.
How competitive it is
Competitiveness for this Management Analyst (Director's Office) role depends mainly on how closely applicants match the stated qualifications. Because it is a supervisory or senior position, expect experienced candidates and a strong emphasis on a documented leadership and performance record. Based in Winston-Salem, North Carolina, it competes within that local market, which can mean lighter competition than major metropolitan postings.
This overview is general guidance from Job Army to help you understand the role. Always read the official announcement for exact duties, qualifications, and requirements before applying.
