Program Support Clerk

Summary

The Program Support Clerk provides clerical support to the Chief, Administrative Officer and Secretary for the Environmental Management Service (EMS) at the VA St. Louis Health Care System. Works primarily at the John Cochran Division however, the duty station may be changed to one or multiple associated VAMC locations within the metropolitan St. Louis, MO area based on the needs of the medical center.

Duties

• Primarily responsible for the preparation and maintenance of time and leave records for all Environmental Management Service employees.
• Maintains time and attendance for varying pay plans, types of leave and special pay situations.
• Verifies the application of the various hours charged on time and attendance reports i.e. overtime and compensatory time.
• Determines the appropriate hours to be charged and types of special pay authorized for employees covered by a variety of pay categories and types of leave.
• Verifies and is accountable for the accuracy of leave computations.
• Advises supervisors of discrepancies, points out applicable procedures and minor changes or corrective actions.
• Provides advice and guidance to employees and supervisors on applicable procedures relating to leave issues including pay entitlements, differentials, holiday rates, premium pay and other regulations.
• Operates the Patient Effects Program (PEP) in accordance with existing medical center policies.
• Receives and stores patients effects for patients that are admitted to areas where storage is unavailable or the patient effects are excessive and cannot be stored with the patient.
• Makes scheduled rounds to the nursing units for the purpose of collecting and/or returning patient personal items.
• Completes and maintains records and reports with the PEP.
• Issues and receives uniforms to EMS employees.
• Maintains uniform cards.
• Prepares, composes and reviews correspondence prepared for the purpose if obtaining or supplying information.
• Prepares a variety of material using office automation equipment and related software such as Microsoft and VISTA programs.
• Initiates employee clearance forms and instructs employees regarding the appropriate process within the medical center.
• Work Schedule: 7:30am-4:00pm Monday-Friday Virtual: This is not a virtual position.
• Position Description/PD#: Program Support Clerk/PD07946A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

• You must be a U.S.
• Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
• In addition to the application and questionnaire, this position requires an online assessment.
• The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
• A pre-placement physical examination is not required.
• Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of
• Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the
• Government; and whether your continued employment would advance the efficiency of the
• Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Required Documents

• To apply for this position, you must provide a complete Application Package which includes:
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former
• Federal employees), documentation to support Veterans
• Preference claims, or
• ICTAP/CTAP documentation (for displaced
• Federal employees). You will not be contacted for additional information. Cover Letter
• DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certification Proof of Marriage Status Resume Separation Notice (RIF)
• SF-15 SF-50/ Notification of Personnel Action Transcript
• SF-50, Notification of Personnel
• Action (if applicable for Time in Grade and/or
• Eligibility): Most recent
• SF-50 if you are a current or former Federal employee An
• SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent
• SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional
• SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Veterans' Preference: When applying for Federal Jobs, eligible
• Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor
• Preference (SSP) in the questionnaire. You must provide a legible copy of your
• DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable,
• General, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible
• Veterans) must also submit an
• SF-15 "Application for 10 Point Veteran
• Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on
• Veterans' Preference, please visit Feds Hire Vets
• Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
• It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
• Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
• Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
• HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
• HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.
• VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.
• HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected
• To perform any or all of their work at these facilities.
• HPTs may be paid or unpaid and include residents, interns, fellows and students.
• HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
• Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.
• The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
• Management may use any one or any combination of these methods to fill the position.