Social Worker (Caregiver Support Program Coordinator)

Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (1-5 years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Duties

• Social Work: https://youtube.com/embed/enRhz_ua_UU This Social Worker (Caregiver Support Program Coordinator) is located within Social Work service at the Providence VA Medical Center.
• The position is full-time at 40 hours per week.
• The Program Coordinator's primary responsibilities are to provide clinical evidence based services and interventions; program development; caregiver, Veteran and staff education on caregiver issues; community outreach; resource development; continuous quality improvement activities; and evaluation/consultation.
• Major duties and responsibilities include, but are not limited to: Administers information and analytical systems to evaluate and enhance the quality of service provided to caregivers, families and Veterans.
• Develops and implements information systems to track service activities including visits, referrals, caregiver demographics, equipment utilization and caregiver and Veteran satisfaction.
• Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services.
• Participates in direct caregiver and Veteran communication to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions.
• Advises and collaborates with interdisciplinary teams throughout the medical center on caregiver issues.
• Creates educational tools, develops programs and implements training focused on specific caregiver needs/issues.
• Provides education and in-service training to VAMC employees, Veterans, families and caregivers.
• Provides ongoing consultation and support to colleagues regarding caregiver support.
• Develops and facilitates caregiver support groups (face-to-face or VANTS telephone line) and educational programs.
• Conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.
• Coordinates with other disciplines within the medical center to maintain the Veteran Assessment and Caregiver Assessment Clinics.
• Provides referral to VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs.
• Serves as the major consultant for information on negotiating the complex processes caregivers, Veterans and families encounter when interacting with government and community agencies.
• Maintains a knowledge base of current theory and treatment modalities by reading professional journals, attending conferences, clinic seminars and teleconferences, and materials distributed through VA and private sector sources.
• Collaborates with the VA Patient Aligned Care Team (PACT), mental health and geriatric primary care clinicians to provide Veteran and staff education on caregiver issues.
• Performs a wide range of services and provides technical assistance to state, local, and private agencies, and universities.
• Supports other elements of the organization and performs other duties as assigned.
• Work Schedule: Monday
• 4:30pm Telework: This position may be authorized for (ad-hoc) telework.
• Telework eligibility will be discussed during the interview process.
• Virtual: This is not a virtual position.
• Functional Statement #: Caregiver Support Program Coordinator, Program of Comprehensive Assistance to Family Caregivers (PCAFC), Social Worker / 650-F04440 Relocation/Recruitment Incentives: Not Authorized.
• EDRP Authorized: Former EDRP participants ineligible to apply for incentive.
• Contact karen.chapman@va.gov, the EDRP Coordinator for questions/assistance.
• Learn more Permanent Change of Station (PCS): Not Authorized.
• Notifications: This position is eligible for coverage by a Bargaining Unit, but is not currently represented.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action).
• The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted).
• In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is covered by a special rate.
• Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.

Requirements

• You must be a U.S.
• Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the
• Government; and whether your continued employment would advance the efficiency of the
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Required Documents

• To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
• It is the applicant's responsibility to ensure responses and appropriate documentation is submitted prior to the closing date of this vacancy announcement.
• YOU WILL NOT BE CONTACTED FOR CLARIFICATION OR MISSING DOCUMENTATION.
• Applicants are encouraged to contact the Agency Contact listed on this Job Opportunity Announcement to confirm required documents are appropriately uploaded prior to the closing date.
• To apply for this position, you must provide a complete Application Package which includes:
• SF-50/ Notification of Personnel Action Transcript
• SF-50, Notification of Personnel Action (for Eligibility and/or
• Time-in-Grade): If you are a current federal employee, you must attach your most recent, non-award SF-50. This
• SF-50 should not be more than a year old and must show your current position, grade and step. Award
• SF-50's typically do not provide sufficient information and will not be accepted if they do not include Grade and
• Step. In order to clearly demonstrate you possess the time-in-grade as required by the announcement, additional
• SF-50s should be attached which clearly demonstrate the minimum time-in-grade requirement. Examples of appropriate
• SF-50's include: Within grade increases at the highest grade held
• Promotions with an effective date more than one year old
• SF-50's at the highest grade held with an effective date more than one year old Special Note for
• Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume
• This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.
• Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former
• Federal employees), etc. Cover Letter License Additional Supporting Documents Resume
• SF-50/ Notification of Personnel Action Transcript
• Veterans' preference does not apply for internal or other current permanent
• Federal agency employees.