IT Specialist (Network)

Summary

About the Position: This position is located at the 42nd Medical Group, Maxwell Air Force Base, AL This is a Direct Hire Solicitation A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Non-Federal work experience may be creditable for leave purposes

Duties

• Analyze, evaluate, and resolve user problems related to computer, network, and communication services, including Local Area Network (LAN) services.
• Use diagnostic techniques with Fluke Local Area Networks (LAN) wire testers, which has the capability to test network interface cards, to help identify and resolve complex problems.
• Configure, secure, and optimize Wireless Local Area Network (WLAN) devices and components to include wireless access points, wireless intrusion detection system (IDS), user devices, wireless management, and security tools.
• Develop local guidelines, standard operating procedures, bulletins, and flyers concerning the operation and use of the Medical Treatment Facility (MFT) Wireless Local Area Network (WLAN) services.
• Monitor network reliability and performance by using network monitoring equipment such as Fluke LAN meters, sniffer packet capturing and protocol analyzers, providing proactive technical support to avoid or minimize disruptions of service.
• Serve as the Network Security Officer for the Local Area Networks (LAN) and Wide Area Network (WAN) systems.
• Monitor, oversee, and coordinate work with Facilities Department wiring contract personnel for the hospital’s wiring infrastructure for all voice and data adds, moves, and changes. Create network maps; and troubleshoots network problems such as outages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Required Documents

• The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employer’s name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position. Use plain language. Avoid using acronyms and terms that are not easily understood.
• The hiring agency will not make assumptions about what’s in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume. 2.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable You MUST submit a copy of your transcript if you want to substitute your education for experience.
• If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found “not qualified.” See: Transcripts and Licenses.
• Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person’s personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.