Supervisory Medical Support Assistant (Office Automation)

Summary

About the Position: Serves as Supervisory Medical Support Assistant (Office Automation) over a group of employees performing medical clerk, receptionist, record keeping, files management, office automation, and miscellaneous clerical duties in a large Womack Army Medical Center medical clinic. The clinic provides services in a variety of medical specialties. This is a Direct Hire Solicitation

Duties

• Organize and schedule the clerical work in accordance with established priorities, policies and procedures.
• Assign work, daily, weekly or monthly to employees, providing special instructions as necessary for new or unusual assignments.
• Assure that quality, quantity, and accuracy requirements are met.
• Provide on-the-job training to newly assigned clerks.
• Recommend training and developmental needs of employees.
• Brief Unit Commanders, soldiers, family members and groups on clinic policies, procedures, and issues.
• Assisting with customer concerns.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Required Documents

• The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
• A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement.
• Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show
• You can perform the tasks at the required level listed in the job announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Use plain language.
• Avoid using acronyms and terms that are not easily understood.
• The hiring agency will not make assumptions about what's in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume. 2.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupational requirement and/or allows for substitution of education for experience.
• If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible.
• See: Transcripts and Licenses.
• License/Certification: This position requires a job-related license or certification.
• You MUST submit a copy of your license or certification with your application package or you will be rated ineligible.
• See: Transcripts and Licenses.
• Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.