Guest Services Representatives

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the High Desert Inn, located on Edwards AFB Ca. As a Guest Services Representative you will greet patrons and register them for check in/out.

Duties

• Receives and confirms room reservations by letter, telephone, email, or personal contact.
• Registers and assigns rooms to guests, ensuring required information is received.
• Calculates and posts charges to patrons' accounts and balances totals with control records.
• Accepts payment, makes change, and presents departing guests with checkout statements.
• Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
• Maintains and sells sundry sales items to patrons.
• Ensures housekeeping status of rooms is updated.
• Records and notifies appropriate person/organization of maintenance problems.
• Processes Night Audit procedures and closes credit card machines nightly.
• If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12996048

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Benefits

Regular Part Time (RPT) positions have the opportunity to enroll in medical, dental, life insurance, retirement, 401(k), and will earn annual/sick leave hours. Flexible positions do not have the opportunity to enroll in any benefits and do not earn annual/sick leave hours.

Required Documents

• Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference
• MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,).
• The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume
• Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• DD-214/ Statement of Service
• Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF)
• SF-50/ Notification of Personnel Action Transcript
• As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.