Director (Program Manager)

Summary

The incumbent serves as Director of the Boise VA Regional Office. The Director is responsible to the Under Secretary for Benefits through the District Director for the effective, efficient, and economical direction, control, and operation of the Veterans Benefits Administration’s program of benefits and services provided by law for Veterans, their dependents, and beneficiaries.

Duties

• The Director establishes Regional Office policies and procedures consistent with national mandates; provides executive leadership and direction for subordinates in the investigation and solution of problems arising in the Regional Office's administration of veteran's benefits programs and services.
• Establishes policies and procedures consistent with regulatory requirements and implements national policies and procedures.
• Plans and assigns work, sets priorities, and advises employees on program goals and objectives, and makes decisions on work problems presented by subordinate supervisors.
• Directs a comprehensive management analysis and improvement program designed to improve and strengthen management activities at all levels of the facilities through the use of a variety of techniques of executive control, such as analysis of weekly, monthly, quarterly, and annual reports.
• Determines the resources required to meet goals and plans.
• Makes selections for key positions and approves selections made by subordinate supervisors.
• Ensures that an effective program is in place to identify training needs and developmental opportunities of the staff and that the needs are met in the proper time frames.
• Provides executive oversight of VBA programs and services, including: Compensation, Veteran Readiness & Employment, Human Resources, and Equal Employment Opportunity.
• Determines goals and develops long and short-range plans to achieve these goals.
• The Director determines the resources required, allocates available resources among subordinate units and is responsible for the effective and economical use of these resources.
• Promotes and maintains an effective labor-management relations program.
• Creates and maintains a working environment that is free of discrimination and one that assures diversity.
• Work Schedule: Full time, Monday through Friday 7:30AM- 4:00 PM Telework: Ad-hoc telework may be authorized as determined by the agency policy.
• Virtual: This is not a virtual position.
• Position Description/PD#: Director (Program Manager)/ 37956A Relocation Incentives: Authorized.
• Financial Disclosure Report: Required – Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.904(a) prior to entering on duty and annually thereafter.

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Conditions of employment include:

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a supervisory probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Education

There is no educational substitution at this grade level.

Required Documents

Prepare the documents below before applying. Always confirm the exact requirements on the official announcement, since they vary by position:

• Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement.
• Your resume and supporting documentation will be verified.
• Resume: Contact Information: Name and how best to contact you, including email address and phone number Relevant Work Experience: For each relevant work experience, make sure you include: Job Title and Employer (including series and grade for any Federal positions) Start and end dates with month/year (e.g., 05/2019 – 08/2022) The number of hours you worked per week Ensure work experience descriptions are aligned with the job announcement and address all required qualifications.
• Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement Optional Details: When relevant, include: Current Security Clearance Job-related training Language skills Organizations and affiliations Professional publications Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.) A copy of your TWO most recent (2024/2025-VA Form 0750) performance appraisals (annual rating of record *with a documented rating*) and associated performance standards.
• NOTE: Applicants unable to provide your most recent performance appraisal MUST provide a valid written explanation for its absence.
• Current Federal Employees: Your most recent APPOINTMENT SF-50.
• The most recent 1XX or 5XX SF-50 proving status.
• This SF-50 should identify your appointing legal authority, position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).
• Your SF-50 reflecting when you entered your highest grade and step (e.g., Within Grade Increase, Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
• Current VBA Employees: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent appointment SF-50 and an SF-50 that reflects when you entered your highest grade and step as described above.