Travel Specialist

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Information Ticket and Travel Office. You will provide assistance and information to customers on ticket, tour and travel opportunities, community center programs and base-wide events.

Duties

• Greets customers as they enter the ITT office.
• Provide information to walk-in customers and callers on ticket, tour, and travel opportunities, Community Center programs and base-wide events.
• Assists customers in planning and coordinating recreational and leisure package trips to include reserving condominiums and hotels, car rentals, ski and summer packages, airline tickets, train reservations, cruises, overseas vacations, etc.
• Provides customers with all pertinent travel and lodging policies, restrictions, and itineraries.
• Responsible for ordering tickets.
• Perform inventories on a daily and monthly basis.
• Processes invoices, ensuring accuracy and forwards to NAF Accounting Office within 3 days of receipt.
• Responsible for P-Card charges and following proper processing procedures for ITT Community Center and base-wide events.
• Maintain office files for all recreational lodging and activities ensuring all information and price lists are current.
• Plans tours to different events, maintains daily operations, and publicizes upcoming events with supervision.
• Assists with Community Center programs and activities.
• Operates a computerized cash register, rings up sales, accepts payment and makes change, and/or charges the member's account.
• Clears the cash register and turns over cash and supporting documents to the supervisor at the end of each shift; makes deposits.
• Maintains a clean and orderly work environment.
• Assists with daily and end-of-month documents/reports.
• Independently performs routine day-to-day operational duties to include operating computer system database and financial spreadsheets.
• Takes TDY's to locations utilized by the ITT offices.
• May be required to work an uncommon tour of duty to include days, nights, weekends, family days, and holidays.
• Performs other duties as assigned.
• If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12992918

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.

It is your responsibility to provide such evidence when applying.

Benefits

Regular Part Time/Full Time employees will have the opportunity to enroll in health, dental, vision, retirement and 401K benefits. Flexible employees are not afforded the opportunity to enroll in any benefits.

Required Documents

Prepare the documents below before applying. Always confirm the exact requirements on the official announcement, since they vary by position:

• Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference – MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,).
• The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.