Club Operations Assistant

Summary

This position will be assigned to the JBSA Randolph Clubs. This is a flexible category position with no guaranteed hours, may work up to 40 hrs./wk. Scheduled as needed. Employees appointed to a flexible (intermittent) category position are not eligible for benefits.

Duties

• The primary purpose of this position is to provide support and assists the Club Manager in the economic and efficient operation of the club.
• Monitors operations of a club or assigned area, normally during the absence of the manager and assistant manager and normally at night or on weekends.
• Serves as a person in charge of the club during assigned shifts, maintaining the overall security of the club resources, including cash, controlled forms, consumable products, non-consumable products, fixtures, and furnishing.
• Responsible for issuing, receipt, and control of cash boxes.
• Prepares a report of all significant occurrences during the shift.
• Reviews the scheduled functions that are to take place during the assigned shift and ensures they are carried out as planned by management.
• Ensures that only authorized personnel use the facility, and that club rules, regulations, and established procedures are followed.
• Responsible for conducting club card checks.
• Assures patron satisfaction by resolving complaints and other customer problems.
• Provides instruction and guidance to all club staff members on functions taking place during the shift.
• Completes all closing checklists, including sanitation, fire, and security, and prepares a report of all significant occurrences during the shift.
• Inspects and secures facility at the end of the shift.
• May be required to work as a window cashier.
• When workflow exceeds scheduled manpower, this position will ensure that other personnel in the club are temporarily shifted to assist the understaffed area.
• May operate government vehicle to include light truck, sedan, golf cart etc. Performs other related duties as assigned.
• If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12981811

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.

It is your responsibility to provide such evidence when applying.

How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position’s qualifications and/or experience, you may lose consideration for this position.

Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

• Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference – MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,).
• The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
• Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status
• Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person’s personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.