Medical Applications Specialist (QA/Training)

Summary

This position is within the FAA, Aviation Safety (AVS), Office of Aerospace Medicine (AAM), Civil Aerospace Medical Institute (CAMI), Aerospace Medical Certification Division (AAM-300), Medical Review and Appeals Branch (AAM-310). The Office of Aerospace Medicine develops and manages medical programs in support of Aviation Safety.

Duties

• Incumbent performs multiple, varying, and complex assignments under the minimal direction of a supervisor.
• Applies experience and comprehensive subject matter knowledge of the regulatory guidance contained in the Federal Air Regulations, FAA medical and legal handbooks, policy orders, and managerial approved reference material required in the examination and processing of Applications for Airmen Medical Certificates.
• Performs quality assurance duties and trainer responsibilities for the Medical Review & Appeals Branch.
• The incumbent works with AEO-003 which requires a Secret Clearance.
• Responsible for training and providing continuing education for newly hired and incumbent Legal Instruments Examiners and other employees involved in the examination of Applications for Airman Medical Certificates submitted to the FAA under Title 14 Part 67 Code of Federal Regulations.
• Acts as a contributing specialist assisting with the development and maintenance of a training curriculum for Legal Instruments Examiners and other employees involved in the examination of Applications for Airman Medical Certificates submitted to the FAA under Title 14 Part 67 Code of Federal Regulations.
• Develops and organizes training manuals, multimedia training aids, and other training/education materials to facilitate learning.
• Analyzes training needs to develop new training modules/programs and/or improve existing programs.
• Assists management in establishing and projecting a training budget.
• Performs quality/peer review of the work of Legal Instruments Examiners and other employees involved in the examination and processing of Applications for Airmen Medical Certificated.
• Applies experience and advanced comprehensive knowledge of medical certification to the peer review process.
• Assures accuracy and adherence to the Federal Air Regulations, FAA medical and legal handbooks, policy orders, and managerial approved reference material.
• Analyzes data gathered during the quality/peer review process.
• Identifies error trends, deficiencies, and opportunities for process improvement.
• Develops a plan to improve deficiencies and eliminate errors.
• Reevaluates to determine if the improvement plan was effective in improving deficiencies and eliminating errors.
• Provides feedback and the corrective action required to the Legal Instruments Examiner and/or employees being peer reviewed.
• Examines, processes, and adjudicates applications for Airman Medical Certificates and any supporting medico-legal and privacy documents submitted to the Federal Aviation Administration (FAA) under Title 14 Part 67 Code of Federal Regulations with minimal supervision.
• After examining the medical application and supporting medico-legal information, independently makes a decision to either: a) issue a medical certificate with the appropriate restrictions and limitations, or b) withdraw a Special Issuance Authorization, or c) deny/disqualify the application for a medical certificate, d) request additional medico-legal information if needed to determine an applicant’s eligibility and qualifications, or e) when required, elevate the casefile to a medical officer for review.
• Routinely provides guidance and instruction to lesser experienced Legal Instruments Examiners and other FAA employees on complex medical certification casefiles.
• Uses established legal and regulatory guidance contained in the Federal Air Regulations, FAA medical and legal handbooks, and managerial approved reference material for most assignments, but is allowed considerable discretion to select the most appropriate approach or develop new approaches.
• The guidance provides a general framework in which the individual is expected to exercise initiative and judgment in completing assigned duties.
• Issues which depart from established guidance or for which no precedent guidance exists are referred to the supervisor for resolution.
• Makes optimal use of resources to complete activities within established schedules.

Requirements

We are not accepting applications from noncitizens.

Education

EDUCATION See Qualifications. KSA INFORMATION As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA); Leadership and Management Dimensions; and Other Factors in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability.

Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

How You Will Be Evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

• Standard Form (SF) 50 required, supplemental documentation will be accepted in combination with your online application and must be uploaded to USAJOBS.gov or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement.
• Failure to do so may result in loss of consideration.
• All submitted documents should reference the announcement number.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.