Air Traffic Control Specialist, Staff Support Specialist

Summary

Serves as a Staff Support Specialist (MSS- 1) at a Terminal facility.

Duties

• Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
• The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System.
• Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures.
• The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives.
• Must be able to communicate clearly and tailor their message to the target audience.
• While not required, hardware/software experience is desirable.
• Some travel will be required.
• For the assigned Facility/Duty Location: 1.
• Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. 2.
• Communicates intra / inter facility as well as among various lines of business and industry. 3.
• Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives. 4.
• Applies expertise toward the completion of projects/studies and facility reports. 5.
• Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. 6.
• Conducts investigations, evaluations, and briefs facility personnel. 7.
• Develops methods to improve customer service and the quality of support provided. 8.
• Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. 9.
• May perform duties outside of the facility commensurate with grade and experience.
• Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties.
• The incumbent is responsible for planning, designing and completing work assignments independently.
• Results of the work are technically authoritative and are normally accepted without change.
• Work is evaluated in terms of results achieved and effectiveness in assigned program areas.

Requirements

We are not accepting applications from noncitizens.

How You Will Be Evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

• Applicants must apply on-line via USAJobs and Aviator systems to receive consideration for this vacancy announcement.
• Faxed, mailed or emailed applications cannot be accepted.
• Additional documents to supplement your on-line application (e.g. SF-50 or FAA Form 3330-43-1) should be uploaded to your Aviator application or faxed on or before the closing date of this announcement.
• Include your name and the announcement number on each of your faxed pages.
• Please redact all Personally Identifiable Information (PII), such as social security number and date of birth.
• FAA Form 3330-43-1 MUST be included in order to receive consideration.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. Forms: FAA-3330-43-1: Rating of Air Traffic Experience For AT Movement