Health Services Administrator (O-6 Billet) Supervisory

Summary

The Health Services Administrator supervises healthcare operations at large ICE Health Service Corps (IHSC) facilities, ensuring compliance with policies, and accreditation standards. Responsibilities include managing staff, overseeing contracts, monitoring programs, and maintaining high-quality care. The role requires adaptability in a detention setting. This position is only open to current USPHS officers.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Duties

Duties And Responsibilities:

• Serves as the Responsible Health Authority (RHA), overseeing the day-to-day operations of the healthcare services mission within the facility.
• Ensures the organization and delivery of health care in the facility maintains compliance with all applicable policies, accreditation standards, laws, and regulations.
• Collaborates with the Clinical Director and Nurse Manager, as a function of the Triad of leadership, to establish necessary processes and procedures ensuring provision of consistent high-quality standards of care are equally accessible by all detainees.
• Serves as the final approving authority for the facility schedule to support the mission.
• Maintains a collaborative working relationship with Ice-ero, Custody, and outside agencies as applicable.
• Performs supervisory responsibilities to include, training and mentoring of the Assistant Health Services Administrator (AHSA) and Facility Healthcare Program Manager (FHPM).
• Provides administrative supervision to government employees within their rating chain and manages personnel issues, and potential resolutions when applicable.
• Addresses all other government personal issues through their respective supervisory chain of command.
• Maintains full responsibility for planning, directing, organizing, coordinating, and controlling overall administrative operations through supporting managers who possess technical expertise in their respective areas.
• Collaborates with the RHSA and Chief of Health Operations regarding complex personnel and operational issues, providing potential resolutions.
• Employs high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce.
• Provides program direction to supporting managers in various administrative areas for necessary mission accomplishment and accreditation standards.
• Serves as Government Technical Monitor for all contracted services at the facility, to include: personnel/staffing services, translation services, laboratory services, biological and hazardous waste disposal services, air management services, medical and dental equipment inspection and recalibration services, radiology services.
• Monitors on-site contracts to ensure services rendered are consistent with the contract.
• Reviews all invoices and vouchers for accuracy in a timely manner in accordance with the Prompt Payment Act.
• Identifies and addresses discrepancies prior to validation.
• Collaborates with the headquarters contracting officer representative (COR) to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts.
• Administers and monitors policies and procedures and identified objectives of all programs established by IHSC to include: staffing, training, records management, clinical services, nursing services, mental health services, pharmacy services, dental services, medical records, and administration; quality assurance programs, safety and security standards, public health, environmental control standards.
• Develop and implement policies and procedures at the local level that are coordinated with and supportive of clinical activities.
• Monitor compliance of all required elements within Dhs/ice/ihsc policies, regulations, and the rules of all associated accrediting bodies (ACA, NCCHC, PBNDS, FDS) by monitoring operations, performing internal assessments, and initiating changes where required.
• Monitors and directs all required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards.
• Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include developing, evaluating, and adjusting local operating processes and procedures.
• Ensures all required meetings are held and documented in compliance with established policies and accreditation standards.
• Ensures fiscal responsibility through appropriate management of the clinic budget.
• Ensures government furnished property and supplies which includes medical equipment and administrative supplies are properly accounted for and in good condition sufficient to meet mission requirements.
• Oversees the local government purchase program (P-Card) ensuring the proper level of medical equipment and supplies are available and accessible for full clinic operations.
• Effectively communicates resource and funding needs to the proper agency authorities with all required supporting documentation.
• Travel required up to 25% as directed by the Unit Chief of Health Operations.

Education

Required Knowledge, SKILLS, And Abilities: Minimum of a master’s degree in healthcare administration or related field of study preferred. Must have three years leadership experience, two years management of programs and services experience, and one year management of personnel experience as a uniformed service officer. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain status. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.

Obtains level II Contracting Officer Representative (COR) Certification within 12 months of hire. Maintains clinical and administrative professional skills via continuing education opportunities and completion of competencies to aid in support of TDY as needed. Correctional Health experience preferred. Knowledge of issues confronting the health care delivery system, including specific problems and concerns of special population groups.

Flexibility and ability to adapt to sudden changes in schedules and work-related requirements. High degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and program issues. Proven ability to respond 24/7 to staff for consultation. Maintains basic readiness status.

Maintains current Cpr/bls certification.

Required Documents

This position requires a complete application package. This usually includes your resume and any documents named in the official announcement, such as transcripts, an Sf-50, or a Dd-214 where applicable. Review the announcement for the exact list before applying.