Mission Support Specialist (Generalist)

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector, Three Points Station, located in Tucson, AZ. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

• This position starts at a salary of $62,893.00 (GS-09, Step 1) to $98,928.00 (GS-11, Step 10) with promotion potential to $98,928.00 (GS-11 Step 10).
• GS Salary: Visit this link to view the locality pay tables by geographic area.
• If you do not see your geographic area listed, select the "Rest of United States" pay table.
• Some positions fall under a special pay rate depending on the series, grade level and location of the position.
• Please visit this link to view special pay rate charts.
• In this Mission Support Specialist (Generalist) role, you will become a key team member of Homeland Security individuals involved in carrying out a wide variety of mission support, workforce management, staffing and position management, administrative research, logistics, and other program planning activities related to the missions and functions of the agency.
• Typical duties and responsibilities include: Conducting records management for various activities, performing audits, and extracting reports.
• Preparing briefings and reports for management to foster understanding and acceptance of findings and recommending future operational needs.
• Developing detailed plans, goals, and objectives for program implementation, and developing criteria for evaluating effectiveness of current and proposed processes.
• Coordinating inter-related issues involving personnel management and administrative circumstances and/or situations.
• Formulating, presenting, monitoring, advising, and reporting on the division and sector's workforce management programs, planning, and performance planning operations.

Requirements

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.

Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This is a bargaining unit covered position, represented under the National Border Patrol Council – NBPC.

For local chapter contact information see https://bpunion.org/#.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Benefits

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here

Required Documents

Prepare the documents below before applying. Always confirm the exact requirements on the official announcement, since they vary by position:

• Prepare the documents below before applying.
• Always confirm the exact requirements on the official announcement, since they vary by position: Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12975566 Your responses to the USA Hire Competency Based Assessment Are you a current or former federal employee?
• ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34.
• Additionally, you should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
• Current CBP Employees are encouraged to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above.
• Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
• Retired former federal employees must submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
• Are you qualifying based on education?
• Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
• Education must be from an institution accredited by an agency recognized by the U.S.