Medical Support Assistant (Office Automation)

Summary

About the Position: This position is located at General Leonard Wood Community Hospital’s Social Work/Mental Health Services in Fort Leonard Wood, Missouri. Salary negotiation may be available for those candidates who are new to Federal service. This is a Direct Hire Solicitation

Duties

• Perform the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting.
• Enter, manipulate and/or retrieve information and data from automated systems as appropriate to the area assigned.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Monitor and manage the messaging system at the clinic/practice level.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Perform clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Required Documents

Prepare these documents before applying. Always confirm the exact list on the official announcement, as requirements vary by position:

• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• The hiring agency will not make assumptions about what's in your resume.
• For additional information, to include formatting tips, see: What to include in your resume. 2.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable Transcripts: This position has an individual occupational requirement and/or allows for substitution of education for experience.
• If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible.