Supervisory Program Specialist

Summary

The Phoenix VA Health Care System is recruiting for one Supervisory Program Specialist located in the Diagnostic Imaging Service. The incumbent is responsible for the facility wide distribution of images utilizing the (PACS) operations, including but not limited to Integrated Speech Recognition Dictation System, Cardiology PACS and Orthopedic PACS, maintaining security of the local PACS Network and supervise staff that provide PACS support.

Duties

• 30 Day Hiring Model The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection.
• This improved process reduces traditional hiring timelines by integrating early coordination, faster assessments, and efficient pre-employment actions.
• Applicants can expect a more transparent, predictable, and efficient hiring journey from announcement to entry on duty.
• What Applicants Can Expect Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.
• Quick Interviews & References HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.
• Streamlined Pre-Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer.
• Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions.
• After meeting pre-employment requirements, candidates will receive a final job offer and start date.
• Onboarding tasks may continue after starting, with HR ensuring timely completion for a smooth transition into VA service.
• If selected, applicants should be prepared to come onboard within 30 days of the announcement closing.
• Duties and responsibilities include, but are not limited to: Develop programs to ensure that quality provisions are planned, developed, and implemented to identify, prevent, and correct unsatisfactory conditions and elements which influence the regulatory correctness and responsiveness of transactions and services.
• Serve as Picture Archiving Communication System (PACS) Program Manager, assuring the work of employees assigned and/or selected to support PACS and/or PACS image management are held accountable for their responsibilities.
• Monitor the status and work progress, and as well as make adjustment in accordance with the established priorities.
• Incumbent instructs assigned employees in specific tasks and job techniques.
• Provide expert advice on specific tasks, procedures, and policies.
• Coordinate with Veterans Health Information System and Technology Architecture (VistA) Imaging manager for the purpose of validating new procedures and/or equipment with VistA imaging to ensure that all imaging studies are sent to Vista imaging as per VA Directive.
• Maintain one or more Local Area Network (LAN) systems for PACS, Cardiology PACS, and Orthopedic PACS.
• Incumbent ensures that PACS network (LAN) systems are properly designed, maintained, and operated to meet local and national standards.
• Administer daily operations of the Local Area Network (LAN).
• Maintains user privileges, PACS user IDs/passwords, network access and security schemes following the applicable VISN and National IT security guidelines.
• Prepare and maintain an up-to-date schematic diagram with layout and location of all equipment, including type and specifications of all cable, routers, switches, and other telecommunications equipment.
• Support and participate in the implementation of a PACS Wide Area Network (WAN) system and applications upon its development.
• Assist on the implementation and administration of Internet service applications including web server, list server, electronic mail, and related services used for either the collection or dissemination of images via the Internet.
• Install and configure computer systems including PACS, Cardiology PACS, Orthopedic PACS, individual diagnostic and clinical workstations.
• Develop and maintain state-of-the-art expertise in selected PACS workstation and software packages, including the integrated speech recognition dictation and structured reporting packages in order to assist users.
• Oversee the daily operation of the unit, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.
• Work Schedule: Monday – Friday, 7:30 am – 4:00 pm Virtual: This is not a virtual position.
• Position Description/PD#: Supervisory Program Specialist/PD049990 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

There is no educational substitution at this grade level.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position.

For more information on the “Who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

• To apply for this position, you must provide a complete Application Package which includes: Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).
• You will not be contacted for additional information.
• Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) PCS Orders Proof of Marriage Status Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old.
• Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets – Veterans – Job Seekers – Veterans' Preference.