Prosthetic Representative (Service Chief)

Summary

This position is located at the Richard L. Roudebush VA Medical Center (VAMC) in Indianapolis and serves as the Prosthetic Representative (Service Chief) for the Prosthetic and Sensory Aids Services. The incumbent supervises staff and performs both supervisory and non-supervisory programmatic assignments concerned with rendering prosthetic and sensory aids services to Veterans.

Duties

• The incumbent serves as a Prosthetic Representative (Service Chief) for the Prosthetic and Sensory Aids Services.
• The incumbent supervises staff and performs both supervisory and non-supervisory programmatic assignments concerned with rendering prosthetic and sensory aids services to Veterans throughout the VHA.
• The incumbent manages and provides local-level oversight to facility PSAS programs to achieve mission goals.
• Duties include, but not limited to: Supervisory Plans work to be accomplished by subordinates and assigns work based on priorities.
• Provides direction and guidance in accomplishing major milestones, goals, and objectives.
• Adjusts workloads, projects, and forecasts future work.
• Develops functional statements, performance standards and competencies.
• Evaluates work performed by employees; interviews candidates for positions and makes selections; hears and resolves employee complaints and grievances; counsels employees and initiates disciplinary actions.
• Identifies developmental and training needs to ensure organizational proficiency.
• Manages time and leave.
• Recommends promotions, and special advancements for performance and advancements for achievements.
• Responsible for the professional practice of all facility PSAS staff.
• Ensures all supervisory functions are carried out in accordance with VA Human Resources rules, regulations, policies and procedures.
• Program Oversight The Chief is a member of the senior leadership team providing advice for integrated care programs for a diverse Veteran population with multiple diagnoses, and other needs who is responsible for the oversight of operation of the Prosthetic, Orthotic Laboratories including restorations with frequent care coordination with the VISN operated optical lab to achieve mission goals.
• Plans, develops, organizes, directs, manages, controls, implements, and evaluates programs for all PSAS service lines for VHI.
• The Richard L. Roudebush VA Medical Center (VAMC) in Indianapolis, Indiana is a Level 1A facility (highest complexity), tertiary care medical center, providing care for patients across Indiana.
• More than 65,000 patients are treated by the Indianapolis VAMC requiring over 800,000 annual patient and guest visits.
• Plans, prepares, executes, and analyzes organizational budget, valued at $40,000,000, to insure that operating program objectives are met.
• Manages special purpose prosthetics funding and ensures proper cost controls and spending procedures throughout the service.
• Evaluates financial trends and determines compliance with agency guidance.
• Coordinates assigned regional budget segment and planning processes in order to inform upper management on key issues, to impact Agency processes and decision-making, or to plan the regional budget for the upcoming fiscal year.
• Serves as a technical advisor and subject matter expert in prosthetic and sensory aids.
• Advises clinicians with regards to selection, prescription, and acquisition of prosthetic devices.
• Furnishes information on developments in the field of prosthetics and sources of supply for such devices.
• Interprets prescriptions of clinicians to make certain that medically indicated prosthetic devices and/or services are prescribed for, patients.
• Authorizes the purchase, fabrication, or repair of prosthetic devices.
• Keeps abreast of current issues in the health care industry and technological advances.
• Represents VA with other agencies within and outside the federal government on issues regarding prosthetic and sensory aids services to ensure best practice and compliance within VHI.
• Develops local policies and procedures consistent with national policies and procedures Establishes short and long-term strategic plans to ensure that programs are managed in a manner that enhances the achievement of goals and objectives.
• Develops proposals, business plans, and action plans to improve effectiveness.
• Ensures the effective utilization of resources to include space, equipment, supplies, and personnel.
• Work Schedule: 7:00am – 3:30pm Monday – Friday Telework: Not Eligible Virtual: This is not a virtual position.
• Remote: This is not a remote postion Functional Statement #: 91929-0 Relocation/Recruitment Incentives: May be authorized for highly qualified candidates.
• Financial Disclosure report: Required

Requirements

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English.

Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the “Required Documents” section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully.

Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

• To apply for this position, you must provide a complete Application Package which includes: Resume SF-50/ Notification of Personnel Action Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document.
• This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.
• Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
• Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) Other (2) Other (3) Performance Appraisal Professional Certification Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets – Veterans – Job Seekers – Veterans' Preference.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.