Uniform Business Office Manager

Summary

About the Position: Serves as a technical expert in developing, implementing, training, evaluating and improving the Uniform Business Office within the Office of the Chief at A.T. Augusta Military Medical Center. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Duties

• Design and implement operational improvements to meet increasing demands and the changing requirements of both the Office and the requirements of the Health Insurance Industry.
• Develop and publicize reimbursement awareness (marketing) programs for Health Care beneficiaries and Military Treatment Facility (MTF) staff to include publication of articles in the news media, direct mail and community presentations.
• Provide daily technical and administrative supervision for the subordinate supervisors in the Uniform Business Office and program areas.
• Establish and implement policies on administration and personnel management and training and utilization.
• Establish workload priorities, make assignments based upon the difficulty, complexity, the type of work, and the employee capabilities.
• Develop performance standards, evaluate the performance of key supervisors, and review the evaluations made by subordinate supervisors or other employees.
• Ensure that training and development needs of employees are met.
• Advise the Director for Patient Administration on problems involving the relationships of the work of the position to installation-wide and broader programs and their impact on such programs and priorities.
• Provide monthly and quarterly reports Resource Management Division (RMD).
• Provides statistical data to RMD and Commander as required.
• Monitor the office's billing and collection procedures.
• Responsible for accounting for inpatient services (admission and disposition of inpatient and other hospital elements), providing items for which reimbursement is required.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How You Will Be Evaluated

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Veterans and Military Spouses will be considered along with all other candidates.

Required Documents

• The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
• A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement.
• Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month/day and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Avoid using acronyms and terms that are not easily understood.
• The hiring agency will not make assumptions about what's in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume. 2.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.