Computer Assisted Ordering Technician

Department of Defense

Norfolk, Virginia Full-time $41,341 – $53,744 Closes Jun 22, 2026

Summary

This position is located at a Commissary store within the Defense Commissary Agency (DECA) system. The incumbent performs Computer Assisted Ordering tasks at a store under general supervision, and is responsible for all CAO system and item maintenance affecting the in-stock position for assigned area of responsibility.

Duties

  • Maintain the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
  • Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
  • Record and update Balance on Hand (BOH) data; maintain perpetual inventory and audit credits.
  • Perform daily inventory audit of items not-in-stock and overwrite items.
  • Evaluate stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
  • Interface with all levels of management and deal directly with commercial distributor/vendor stocking representatives on issues affecting CAO.
  • Read the entire announcement before starting the application process.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims. Transcripts. REQUIRED when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

How You Will Be Evaluated

HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies.

If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire.

We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer’s name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed.

DO NOT send a list of competencies or skills in place of a description of the duties performed. HR refers qualified and appointable applicants to the hiring manager for selection consideration In accordance with DeCA’s Merit Promotion Plan. Selections are subject to restrictions of the DoD referral system for displaced employees.

Interagency Career Transition Assistance Program (ICTAP):This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.

To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position’s minimum qualifications.

Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the (RGP) eligibility. If you are claiming RGP and are determined to be Well Qualified for the position, you will be referred to the hiring manager as a priority applicant.

Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG):In order to receive this preference, you must choose the (PPP DoD MRNG) eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.

Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the(MSP) (PPP MSP) eligibility. If you are claiming MSP (PPP MSP) and are determined to be Best Qualified for the position, you will be referred to the hiring manager as a priority applicant.

Appointment of Department of Defense Spouses (NonComp Civ Sp): In order to use this eligibility, you must be the spouse of a current Department of Defense, Department of State, or intelligence community employee who is being transferred in the interest of the Government from one official station within the Department to another within the Department for permanent duty.

Required Documents

Resume: IMPORTANT UPDATE:

  • Your resume must not exceed two (2) pages.
  • If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
  • The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position.
  • Additional guidance on writing a federal resume can be found at: USAJOBS Help Center – How do I write a resume for a federal job?
  • Page margins should be 0.5 inches, font styles must be legible, and consider using 14-point size font for titles and 10-point for the main text.
  • The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. Questionnaire.
  • Preview at https://apply.usastaffing.gov/ViewQuestionnaire/12985392.
  • PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DODCustomersRequiredSupportingDocumentation.pdf SF 50 Notification of Personnel Action.
  • All current and former federal civilian employees submit A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements.
  • Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old.
  • You may need to submit more than one SF 50 to show you meet this requirement.
  • To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, current federal non-DoD employees can access their eOPF, current employees receiving HR servicing from DLA can access eOPF, and former civilian employees can request a copy from the National Archives.
  • VEOA eligibility: You must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty or other acceptable documentation.
  • The member 4 copy is preferred as it contains key information necessary to adjudicate your claimed preference.
  • DD-214 Worksheets are not acceptable documentation, nor are other than a member 4 copy to which a member 4 Character of Service section is added.
  • Contact the National Archives or your military personnel records center to request a copy of your DD-214.
  • Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed.
  • The document must include the following information: (1) service member’s name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received.
  • You must submit the DD-214 when it becomes available.
  • ICTAP eligibility: Submit (1) a copy of your agency specific ICTAP eligibility notice or a copy of your separation personnel action form and(2) a copy of your most recent performance appraisal and(3) a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location.
  • Separation personnel actions do not include a certificate/notice of expected separation.
  • Priority Placement Program (PPP) DoD Retained Grade Preference (RGP) eligibility: 1.
  • Submit a signed Retained Grade PPP Self-Certification Checklist DD3145-1 (whs.mil.
  • 2. a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG):In order to receive this preference, you must choose the Military Reserve and National Guard Technician eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.
  • Military Spouse Preference: Submit (1) the Self-Certification Checklist and(2) proof of marriage to the military service member (e.g., marriage certificate, marriage license), and(3) a copy of the military service member’s PCS orders.
  • Appointment of Department of Defense Spouses (NonComp Civ Sp): You are required to submit proof of marriage AND permanent change of station (PCS) orders: spouse’s PCS orders (showing you as a dependent) and/or copy of marriage certificate.
  • If you are a current or previous Federal employee, please include your most recent SF-50.
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